Medical Records Specialist

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.

FULL TIME EMPLOYEE BENEFITS:

• 21 Days of Paid Time Off
• 10 Observed Holidays
• Medical Insurance (Entire deductible paid by us!)
• 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
• Dental Insurance
• Vision Insurance
• Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
• 401K Matching after 1 year of employment
• Flexible Spending Account, Dependent Care FSA
• Life Insurance (included at no cost to the employee)
• Long Term Disability (included at no cost to the employee)
• Employee Assistance Program (included at no cost to the employee)

Summary: The Medical Records Specialist is responsible for providing excellent patient customer service by ensuring the accurate preparation, filing and maintenance of all medical records for the Petaluma Health Center.

Areas of Responsibility:

• Assist with patient requests for medical records within a timely manner.
• Close open referrals when consult notes are received. Follow up on pending and outside referrals as needed.
• Follow up on pending/outstanding referrals as needed
• Check providers’ schedules each morning for any added appointments.
• Complete telephone encounters received from providers, staff and patients daily.
• Fax or mail various reports, provider orders, lab notifications, etc. per provider request.

Education/Experience:

• High school diploma or equivalent
• One year or more experience as a file or records clerk in a health care setting, preferred

Language Skills: Bilingual in English and Spanish, both written and verbal preferred.