HPC Field Engineer - Nationwide travel required

As an HPC Field Engineer at PGTEK, your primary responsibilities will include delivering HPC, Hadoop, and OpenStack implementation services, while planning and facilitating the integration of solutions into customer environments. You will travel extensively to customer sites across the U.S., supervise junior technicians to ensure efficient deployment, and work on performance testing and tuning of HPC applications. You'll also interface directly with customers and project managers, identifying risks and implementing resolutions for successful deployments.

To qualify for the HPC Field Engineer role at PGTEK, candidates should possess an undergraduate degree with a minimum of 6 years or a graduate degree with at least 4 years of relevant experience. Proficiency in Red Hat Enterprise Linux, cluster management software, and networking expertise is essential. Experience with job schedulers, InfiniBand systems, and familiarity with big data platforms like Hadoop and OpenStack is highly valued. Certifications such as RHCE and CCNA are preferred.

The HPC Field Engineer position at PGTEK requires up to 75% travel across the United States. This means you’ll be frequently visiting customer sites to implement and ensure the success of HPC solutions. Being based near a major airport is crucial to streamline this travel process, allowing you to provide on-site support efficiently and effectively.

As an HPC Field Engineer at PGTEK, you'll have access to numerous growth opportunities. Our commitment to continuous learning means you can pursue further education and professional certifications. You'll also have the chance to enhance your leadership skills by supervising junior technicians and contribute to the development of best practices and innovative solutions within the company.

At PGTEK, HPC Field Engineers enjoy a comprehensive benefits package that includes comprehensive PPO medical coverage, dental and vision plans, a matching 401(k), and various insurance options. Additionally, you’ll have generous paid time off, holidays, and access to an Education Assistance Program after one year of employment, ensuring a supportive work environment both professionally and personally.

In your answer, focus on specific projects where you've implemented HPC technologies. Highlight your hands-on experience with different components like compute nodes, InfiniBand networks, and relevant software tools, and discuss any challenges you faced and how you overcame them.

Discuss your approach to planning and implementing projects, mentioning methodologies you follow to ensure high-quality outputs. Include specific examples of benchmarks or performance tests you've conducted, and emphasize your ability to manage resources efficiently.

Describe your systematic approach to troubleshooting, including how you gather information, analyze situations, and test solutions. Providing an example of a complex technical issue you've resolved will showcase your problem-solving skills.

Emphasize your organizational skills and your use of tools or software to manage schedules and tasks effectively. Share an example of how you’ve successfully managed competing priorities, particularly in a travel-intensive role.

Talk about your familiarity with big data technologies and cloud platforms, providing specific instances of how you've implemented or worked with solutions like Hadoop or OpenStack in previous roles.

Explain your commitment to continuous learning through industry events, online courses, reading relevant literature, or participating in forums or communities. Mention how this knowledge applies to your work as an HPC Field Engineer.

Provide a detailed account of a project where you played a leadership role. Highlight your management style, how you motivated your team, and the ultimate success of the project, including the results.

Discuss the significance of clear communication with both technical teams and non-technical stakeholders. Provide examples where effective communication helped resolve an issue or facilitated project success.

Talk about the importance of following established guidelines and procedures, and share examples of how you maintain compliance during installations to ensure quality work and safety.

Reflect on emerging trends in HPC and how you anticipate they will shape the industry. Discuss specific areas where you want to grow your expertise and how you can contribute to PGTEK's success in this evolving landscape.