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Pharmacy Technician - Dallas, TX

Who We Are

Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.

As a Ro Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.

This posting is for our location in Dallas, TX. This hire is for a Full-Time role.

What You'll Do:

You will process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment
Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medication
Work with a multidisciplinary team of doctors, engineers, product managers, and more
Find creative, fun, and professional ways to deliver the best possible experience for our patients
Communicate effectively with patients to offer the best customer care possible

What You'll Bring to the Team:

Licensed as a Pharmacy Technician in the state of Texas
Ability to work 40 hours per week
Unrivaled empathy and patience when helping patients
Ability to think quickly and work autonomously
Strong organization skills and attention to detail
Connection with the mission of Ro

Bonus Points:

You have previous pharmacy or fulfillment experience
PTCB certification, a plus!

We've Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, fitness, and physical therapy

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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