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Biomedical Technical Consultant - (Wisconsin, Illinois, and Iowa)

Job TitleBiomedical Technical Consultant - (Wisconsin, Illinois, and Iowa)Job DescriptionBiomedical Technical Consultant – (Wisconsin, Illinois, Iowa))You’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex patient care and monitoring solutions on IT networksYour role:• Install complex, multi-phased patient monitoring systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).• Provide a technical review of system configuration and technical recommendations that best suit the environment based on customer requirements.• Perform all administrative duties; service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.• Travel across the tri-state district will be required, with occasional travel outside of your assigned region. Due to the large geographic coverage area, travel will exceed 70-80%. Overnight stays and travel are required.You're the right fit if:• You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.• Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment).• You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field-based roleAbout PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.• Learn more about our commitment to diversity and inclusion.Philips Transparency DetailsThe hourly pay range for this position in Wisconsin is $30.00 - $52.00, plus overtime eligible.The hourly pay range for this position in Iowa is $29.00 - $49.00, plus overtime eligible.The actual base pay offered may vary within the posted ranges depending on multiple factors, including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each case.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in the Wisconsin area.#LI-PH1#LI-FIELD#ServiceDThis requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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What You Should Know About Biomedical Technical Consultant - (Wisconsin, Illinois, and Iowa), Philips

Are you ready to take your career to the next level as a Biomedical Technical Consultant at Philips? Based in the vibrant city of Milwaukee, WI, this role covers the dynamic regions of Wisconsin, Illinois, and Iowa, where you'll play a crucial part in enhancing patient care through advanced healthcare technology. Your key responsibilities will include installing intricate, multi-phased patient monitoring systems, which combine cutting-edge IT infrastructure with vital patient monitoring equipment in both clinical and non-clinical settings. You'll be the go-to expert, providing technical reviews and recommendations to ensure that our solutions best fit the unique needs of each customer. The job also requires you to manage various administrative tasks, such as service work orders and installation documentation, all while traveling 70-80% of the time across the tri-state area—adventurous, right? If you've got over three years of experience in IT technologies or electronics, especially within a field or healthcare service environment, you're just the person we’re looking for! Ideally, you hold a relevant bachelor’s degree and have network configuration skills. And remember, teamwork is at the heart of what we do at Philips; collaboration fuels our success and the impact we have on improving lives. If you're motivated by purposeful work in health technology, we want to hear from you!

Frequently Asked Questions (FAQs) for Biomedical Technical Consultant - (Wisconsin, Illinois, and Iowa) Role at Philips
What are the main responsibilities of a Biomedical Technical Consultant at Philips?

As a Biomedical Technical Consultant at Philips, your primary responsibilities encompass the installation and implementation of complex patient monitoring systems, tailored specifically to meet client needs. You'll also conduct system reviews, troubleshooting, and administrative tasks, while maintaining strong customer relationships across Wisconsin, Illinois, and Iowa.

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What qualifications are required for the Biomedical Technical Consultant role at Philips?

To thrive as a Biomedical Technical Consultant at Philips, you should possess a bachelor's degree in computer science, electronics, biomedical or a related field, along with at least three years of experience in the IT technologies or electronics industry. A Cisco Certified Network Associate (CCNA) certification is also required, or you must obtain it within six months of employment.

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How much travel is involved for a Biomedical Technical Consultant at Philips?

The Biomedical Technical Consultant position at Philips requires significant travel, approximately 70-80% of the time. This includes visits to various clinical and non-clinical environments across Wisconsin, Illinois, and Iowa, and may occasionally extend beyond these regions.

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What skills are essential for success as a Biomedical Technical Consultant at Philips?

Essential skills for a Biomedical Technical Consultant at Philips include strong technical knowledge of IT and electronics, particularly in patient monitoring systems, as well as expertise in network configuration and troubleshooting. Teamwork, excellent communication abilities, and the capacity to manage administrative tasks effectively are also crucial for this role.

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What opportunities for advancement exist for a Biomedical Technical Consultant at Philips?

Working as a Biomedical Technical Consultant at Philips opens doors to various advancement opportunities within the company. You could move into senior technical roles, project management, or explore other career paths in health technology and consulting, given Philips' commitment to professional development.

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Common Interview Questions for Biomedical Technical Consultant - (Wisconsin, Illinois, and Iowa)
Can you explain your experience with patient monitoring systems?

In responding to this question, focus on specific projects you've worked on, any challenges you faced, and how you solved them. Highlight your particular familiarity with different types of monitoring equipment and any relevant technical skills.

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How do you approach troubleshooting technical issues in the field?

When discussing your troubleshooting approach, detail a systematic method you use to identify problems, analyze root causes, and implement solutions. Providing examples of past experiences can enhance your answer.

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What are the most important qualities of a successful Biomedical Technical Consultant?

Discuss qualities like technical expertise, problem-solving skills, effective communication, and the ability to work well in various environments. Linking these to your own experiences will strengthen your response.

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Describe a time you had to handle a dissatisfied customer.

Share an example showcasing your interpersonal skills and how you managed to resolve the issue while ensuring customer satisfaction. Highlight your ability to remain calm and professional under pressure.

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How do you stay current with industry trends and technologies?

Convey your dedication to continuous learning. Mention workshops, certifications, relevant publications, or online courses that help you stay updated with the latest developments in biomedical technology.

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How would you manage the stress of high travel demands in the role?

Emphasize your time management skills and ability to prioritize tasks efficiently. Discuss your strategies for maintaining work-life balance despite frequent travel requirements.

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What is your experience with Cisco networking?

Detail any relevant experience you have working with Cisco systems and networking solutions, including specific configurations or troubleshooting tasks you've successfully completed.

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How do you integrate customer feedback into your technical recommendations?

Talk about your process for gathering customer feedback, assessing needs, and how that informs your recommendations for solutions, ensuring customers feel heard and valued.

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Can you describe a successful project you’ve managed from start to finish?

Choose a project that highlights your project management skills and discuss the objectives, your approach, the actions you took, and the outcome, ensuring to address any challenges faced along the way.

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Why do you want to work at Philips as a Biomedical Technical Consultant?

Articulate your passion for health technology and how Philips’ mission to improve lives aligns with your professional goals. Share specific reasons about Philips’ culture, values, or innovative projects that excite you.

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At Philips, we strive to make the world a healthier and more sustainable place through meaningful innovation. Our goal is to improve the lives of 2.5 billion people a year by 2030, including 300 million in underserved communities and 1 million wor...

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March 20, 2025

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