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Field Service Engineer - Phillips Hybrid

Help Engineer the Future: Join the Phillips Hybrid Revolution

 Are you a manufacturing and service mastermind?

 Do you want to be part of the future where 3D printing and CNC join together?

 

As a Phillips Hybrid Service Engineer, you’ll play a pivotal role in shaping the future of manufacturing. You’ll install and integrate our revolutionary hybrid additive systems into customer environments, empowering them with expert programming and manufacturing know-how. By providing legendary service and support, you’ll elevate customer experiences and solidify our reputation as industry leaders. To succeed in this role, you need to possess a deep understanding of CNC technologies, ideally three or more years as well as a passion for learning new skills and technologies. Your breakthrough thinking and problem-solving skills allow you to tackle complex challenges head-on. A passion for delivering exceptional service drives your customer focus and your adaptability enables you to thrive in our fast-paced, innovative environment.

 

We are highly selective in our approach to building our world-class team. We seek to set and continually raise the bar by which other machine tool distributors and software resellers are measured. We run a distinct and unique team of professionals, completely dedicated to our craft, the best by any measure. Does this sound like you? At Phillips, our mission is “To partner with thought leaders and creators providing the needed know-how and machinery to transform human society in ways that make life immeasurably better”. Our vision is two-fold; to be the world’s bet supplier of manufacturing technology, and to create a Phillips Community where we learn to live great lives.

Compensation at Phillips is based on the market and your individual level of contribution. The expected salary range for a qualified person in this role is between $50,000.00 and $95,000.00 annually depending on experience. If you have a different suggestion, please mention it in your application.

Our Phillips community is a unique blend of high performance, passionate, and deeply caring individuals, and teams, on the path to virtuosity for the purpose of providing leaps in productivity and prosperity around the world. Please apply on our website today at https://apply.workable.com/phillips-corporation/

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

  • Strong mechanical, electrical and electronic skills
  • 3 or more years of experience in setup and operation of machine tools, Haas experience preferred.
  • Ability to travel both locally and nationally, 50-80% of the time
  • Ability to deliver technical training to small groups, including at the machine training.
  • Additive or welding experience is helpful but not required.
  • Desire to be part of a small group of exceptional people focused on changing the way that manufacturing takes place.
  • Willingness to continually be learning and to ask "What's next?"
  • Due to the requirements of our customers and the nature of this position, candidates must be either a United States citizen or current Permanent Legal Resident
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Work From Home

Average salary estimate

$72500 / YEARLY (est.)
min
max
$50000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Engineer - Phillips Hybrid, Phillips Corporation

Join the revolution in manufacturing as a Field Service Engineer at Phillips Hybrid! If you thrive on a challenge and have a knack for turning complex problems into innovative solutions, this is the perfect opportunity for you. With our cutting-edge hybrid additive systems, you will be instrumental in transforming customer environments. Your role will involve installing, integrating, and providing unparalleled support for our sophisticated machines, which seamlessly combine the best of 3D printing and CNC technology. We're seeking someone with a rich understanding of CNC technologies, ideally backed by three or more years of hands-on experience. A desire to learn and adapt is key, as you’ll find yourself working in a fast-paced, creative atmosphere where your unique skills can shine. You'll not only help customers maximize their use of our machines but also contribute to our mission of enhancing manufacturing processes globally. Phillips is proud of its high-performance culture where teamwork and passion for our craft lead the way. As part of our unique Phillips community, your contributions will be valued and rewarded, with a competitive salary that reflects your expertise and the vital role you'll play. If you're looking to be part of a small but exceptional team dedicated to making a significant impact in the world of manufacturing, we can’t wait to hear from you. It’s more than just a job; it’s a chance to help engineer the future!

Frequently Asked Questions (FAQs) for Field Service Engineer - Phillips Hybrid Role at Phillips Corporation
What are the responsibilities of a Field Service Engineer at Phillips Hybrid?

As a Field Service Engineer at Phillips Hybrid, your primary responsibilities will include the installation and integration of advanced hybrid additive systems, providing exceptional customer support, and delivering technical training. You will also need to handle any operational challenges that arise while ensuring the systems are functioning optimally for our clients.

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What qualifications do I need to work as a Field Service Engineer at Phillips Hybrid?

To qualify for the Field Service Engineer position at Phillips Hybrid, you should have at least three years of experience in CNC operations and setup, showcasing strong mechanical, electrical, and electronic skills. Familiarity with Haas equipment is a plus, but most importantly, you should have a passion for learning and innovation.

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What kind of travel is expected for Field Service Engineers at Phillips Hybrid?

Field Service Engineers at Phillips Hybrid should expect to travel locally and nationally between 50-80% of the time. This travel is a crucial aspect of the role, as it allows you to provide on-site support and training to our customers.

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Is there an opportunity for career growth as a Field Service Engineer at Phillips Hybrid?

Absolutely! At Phillips Hybrid, we foster a culture of continuous learning and development. As a Field Service Engineer, you will not only learn from hands-on experience but also have opportunities for advancement within the company based on your contributions and initiative.

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What benefits does Phillips Hybrid provide for Field Service Engineers?

Phillips Hybrid offers a comprehensive benefits package for Field Service Engineers, which includes health care plans (medical, dental, and vision), retirement options (401k and IRA), life insurance, and paid time off. Additionally, you will be part of a uniquely motivated community dedicated to professional excellence.

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Common Interview Questions for Field Service Engineer - Phillips Hybrid
Can you describe your experience with CNC technologies relevant to the Field Service Engineer role at Phillips Hybrid?

When answering this, focus on specific machines or projects you've worked on. Highlight your hands-on experience, problem-solving skills, and any achievements or improvements you've made in your previous roles.

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How do you approach troubleshooting complex machinery issues?

Share a structured approach you take when facing technical difficulties. Discuss diagnosing problems, identifying solutions, and how you communicate with customers during the process.

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What interests you about working with hybrid additive systems?

Express your passion for cutting-edge technology and how hybrid additive systems represent the future of manufacturing. Link this to your desire to innovate and work on a groundbreaking team like Phillips Hybrid.

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Explain a time when you had to deliver technical training. How did you ensure it was effective?

Mention a specific example, describing your preparation and how you tailored the training to the audience's skill level. Discuss feedback mechanisms you used to assess the training's effectiveness.

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How do you prioritize tasks when managing multiple service requests?

Discuss your time management strategies, emphasizing how you assess urgency, customer impact, and resources available. Use examples from past experiences to illustrate your approach.

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Describe a situation where you turned a dissatisfied customer into a satisfied one.

Provide a concrete example of a challenge with a customer, how you listened to their concerns, and the steps you took to resolve the issue. Highlight communication skills and follow-up actions.

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What strategies do you use to keep updated with new technologies and industry trends?

Mention specific resources such as online courses, industry publications, or networking within professional communities. Emphasize your commitment to continuous learning.

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How do you handle working under tight deadlines?

Discuss your ability to stay organized, focused, and calm under pressure. Share a relevant example to show how you successfully met a deadline in a previous role.

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What do you believe is the most important quality for a Field Service Engineer?

Reflect on qualities like problem-solving, communication, and technical expertise. Ensure you relate this back to how these qualities align with Phillips Hybrid's values.

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Why do you want to work for Phillips Hybrid specifically?

Express your admiration for Phillips Hybrid's mission and vision. Discuss how the company's innovative approach aligns with your career goals and aspirations in the manufacturing industry.

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Phillips is a family-owned global manufacturing services company that specializes in engineered product solutions, and additive manufacturing technology. Phillips is located in Maryland.

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Full-time, hybrid
DATE POSTED
January 3, 2025

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