Job details
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Production Support Engineer
Pindrop is seeking a Production Support Engineer to innovate in technology and personal security, focusing on voice authentication and fraud prevention.
Skills
- Experience with UNIX and Linux systems
- SQL
- Network knowledge
- Telephony experience
- Cloud skills
- Understanding of APIs
Responsibilities
- Serve as the first point of customer support
- Troubleshoot and investigate technical issues
- Resolve product issues via various communication channels
- Work with engineering on best practices
- Participate in testing of new product releases
- Contribute to the knowledge base
Education
- Bachelor's degree in Computer Science or related field preferred
Benefits
- Competitive compensation with equity
- Unlimited Paid Time Off (PTO)
- Health and welfare plans
- Employer-provided life and disability coverage
- Paid Parental Leave
- 401(k) retirement plan with match
To read the complete job description, please click on the ‘Apply’ button
Pindrop Glassdoor Company Review
Vijay A. Balasubramaniyan
3.7
Pindrop DE&I Review
No rating
CEO of Pindrop
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By
Pindrop
Pindrop’s core mission has never wavered: to bring security, identity, and intelligence to every voice interaction.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 11, 2024
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