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Experienced Product Designer - Consumer - job 1 of 2

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.


We’re looking for an experienced Product Designer to join our Link team. In this pivotal role, you’ll collaborate with cross-functional partners to identify and craft innovative solutions that enhance the bank linking experience for both consumers and customers. You’ll lead the design of 0-1 direct-to-consumer products while iterating on existing experiences, ensuring that every solution meets the highest standards of visual and interaction design excellence


At Plaid, we are committed to delivering an industry-leading bank linking experience that supports a wide range of Plaid’s customer use cases, from Credit to Payments. By leveraging our expansive network and prioritizing a best-in-class UX, we ensure consumers enjoy a seamless, high-converting experience that drives results for customers.


The design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.


Responsibilities
  • Shipping delightful and easy-to-use experiences for consumers on mobile (including iOS or Android) and desktop
  • Closely collaborating with engineers and product managers, from planning through execution
  • Being a tireless advocate for the users and user-centered processes
  • Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
  • Ability to develop insights into consumer behavior from both qualitative and quantitative information
  • Joining a team of experienced designers and contributing to our design culture through collaboration, presenting work, and sharing feedback


Requirements
  • 6+ years of experience in creating and shipping quality digital products
  • Producing high-quality work from wireframes and user flows to pixel perfect prototypes with delightful interactions
  • Strong verbal and visual presentation skills, as well as an articulate point of view about design
  • Proven record of collaboration to support and influence the team’s direction, vision, and planning of deliverables and an ability to tie designs to business needs, goals, and metrics
  • Having a divergent exploratory process with the ability to communicate trade-offs


$144,720 - $216,000 a year
Target base salary for this role is between $144,720 and $216,000 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!


Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.


Please review our Candidate Privacy Notice here.

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Average salary estimate

$180360 / YEARLY (est.)
min
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$144720K
$216000K

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What You Should Know About Experienced Product Designer - Consumer, Plaid

At Plaid, we're on a mission to revolutionize financial interactions for everyone, and we're excited to welcome an Experienced Product Designer to our dynamic Link team in New York. In this pivotal role, you'll have the opportunity to collaborate with a talented group of engineers, product managers, and fellow designers to craft engaging, user-friendly banking experiences that both consumers and customers will love. With over six years of experience under your belt, you'll lead the charge in developing 0-1 products that meet the highest design standards, ensuring a seamless experience across mobile and desktop platforms. You'll take the unique insights you've gathered from qualitative and quantitative research to inform your designs, advocating for user-centered solutions at every turn. As part of our inclusive culture, your creative contributions and collaborative spirit will help shape Plaid's products. We're dedicated to delivering delightful and efficient banking experiences that empower users and drive results for banks and apps alike. The design team is highly collaborative, and your presentations will inspire all members to push the bounds of innovation. At Plaid, we value diversity and are committed to building teams that reflect a variety of perspectives and backgrounds. So if you're looking to join a company that is at the forefront of financial technology and make a real impact in people's lives, we want to hear from you!

Frequently Asked Questions (FAQs) for Experienced Product Designer - Consumer Role at Plaid
What are the primary responsibilities of an Experienced Product Designer at Plaid?

As an Experienced Product Designer at Plaid, your primary responsibilities include shipping user-friendly experiences for consumers on both mobile and desktop platforms. You'll collaborate closely with engineers and product managers throughout the design process. Your role also involves creating high-quality design work, from wireframes and user flows to pixel-perfect prototypes, ensuring adherence to user-centered design principles while advocating for a delightful user experience.

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What qualifications do I need to apply for the Experienced Product Designer position at Plaid?

To be considered for the Experienced Product Designer position at Plaid, you should have at least six years of experience in creating and shipping quality digital products. You must possess strong verbal and visual presentation skills, a proven record of collaboration, and the ability to produce high-quality design work, all while being an effective advocate for users in the design process.

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How does the design team at Plaid collaborate with other departments?

At Plaid, the design team collaborates closely with cross-functional partners, including engineers and product managers, from planning through execution. This collaborative approach ensures that designs align with business needs and user goals, ultimately leading to the delivery of innovative solutions that enhance the overall user experience.

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What is the salary range for the Experienced Product Designer role at Plaid?

The target base salary for the Experienced Product Designer position at Plaid ranges from $144,720 to $216,000 per year. Additional compensation may include equity and/or commission, which can vary based on the specific role offered and individual qualifications. Keep in mind, this compensation is also influenced by factors such as experience and location.

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What kind of work culture can I expect as an Experienced Product Designer at Plaid?

At Plaid, you'll find a supportive and inclusive work culture that values diversity and encourages unique perspectives. The design team thrives on collaboration, sharing feedback, and fostering creativity and innovation. We are committed to unlocking financial freedom for everyone, and as an Experienced Product Designer, you'll play an integral role in supporting that mission while growing your career in a dynamic environment.

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Common Interview Questions for Experienced Product Designer - Consumer
Can you describe your design process as an Experienced Product Designer?

When discussing your design process, highlight how you approach challenges with a user-centered mindset, beginning with research to gather insights and define user needs. Explain how you iterate through wireframing, prototyping, and testing before finalizing designs that align with both user expectations and business objectives.

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How do you incorporate user feedback into your designs?

Discuss your methods for gathering user feedback, whether through user testing, surveys, or interviews, and explain how you integrate this feedback into your design iterations. Emphasize your commitment to continuous improvement and understanding how real-world usage can inform decision-making.

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What tools do you use for design and prototyping?

Mention the software tools you're most proficient with (such as Sketch, Figma, Adobe XD, etc.) and explain how they help you streamline your design workflow. Highlight your proficiency in creating high-fidelity prototypes that effectively communicate your design vision.

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How do you work with developers to ensure your designs are implemented correctly?

Explain your approach to collaboration with developers, emphasizing open communication, regular check-ins, and providing detailed design specifications. Talk about your willingness to adapt designs based on technical constraints while ensuring that the user experience remains intact.

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What metrics do you follow to measure the success of your designs?

Talk about how you track design success through quantitative metrics (such as conversion rates, user engagement, and task completion times) and qualitative feedback. Mention how you use this data to make informed design decisions in future projects.

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Can you provide an example of a challenging design problem you've solved?

Prepare a specific example that showcases your problem-solving skills. Outline the challenge, the steps you took to resolve it, the design solutions you explored, and the positive impact your design had on the user experience.

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How do you stay updated with design trends and best practices?

Discuss your various approaches to staying current in the design field, such as following design blogs, attending webinars or conferences, and participating in design communities. Share how you apply new trends and best practices to your work at Plaid.

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What is your approach to designing for a diverse audience?

Talk about the importance of inclusivity in design and your strategies for ensuring your designs cater to a diverse user base. Mention practices like user research that captures a variety of perspectives, and inclusive design principles that address accessibility.

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How do you handle tight deadlines and multiple projects?

Explain how you prioritize tasks by assessing project scope, deadlines, and overall impact. Share your time management strategies and collaborative techniques for staying organized and ensuring all work is delivered on time without sacrificing quality.

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What do you believe makes an exceptional product experience?

Share your thoughts on the key components of an exceptional product experience, such as seamless usability, aesthetic appeal, user-centered design, and how well the product meets user needs. Provide examples of products you admire for their exceptional experiences.

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Plaid’s mission is to unlock financial freedom for everyone.

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DATE POSTED
April 5, 2025

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