Job details

2020449 - Devops Engineer

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.

Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.

Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures.

Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale. Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.

Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.

Roles and Responsibilities :

As part of the platform engineering team be responsible for delivering DevOps roadmap on the reliability, performance and scalability of Plivo’s infrastructure.
You will be mostly associated with designing, building, maintaining current and next-generation tools & technologies.
You will build a culture of continuous improvement and efficiency to the processes through out-of-the-box thinking.
Be part of a high-performing team of DevOps engineers while mentoring and growing the team to set a high bar of excellence.
Hands-on Linux, Networking & Cloud administration skills, especially with AWS (preferred).
Collaborate with all the key stakeholders and cross-functional teams to establish best practices for Infrastructure governance and security.
Ability to quickly learn new processes, applications, and tools as required.
Keep abreast of technologies that help solve availability, scalability of distributed infrastructure in a low latency, high traffic setup.

Skills Required

Overall experience should be 3-6 yrs.
Devops experience ( min 3 yrs) with knowledge on AWS cloud infrastructure.
Bachelor's Degree in Computer Science or equivalent.
As we believe in automating things that should be better handled by machines, we need good programming skills in either python or golang.
Should have working knowledge in Kubernetes internals and Flux CD.
Must demonstrate good hold on Linux administration, networking & cloud infrastructure such as AWS, Azure or Google cloud.
Ability to script/code in any of the languages to solve day to day operational challenges.
Working experience on Terraform will be good to have.
Must have strong troubleshooting and problem-solving skills and provide root cause analysis.
Ability to partner with the ecosystem effectively (Product / Support / Engineering / Partners).
You will be responsible for uptime and reliability of mission-critical, low latency high traffic systems producing large data for log analysis, application performance & tracing events, infrastructure resource monitoring.
Should have good concepts around workflow management software and built solutions around CI/CD and alert automation.
Nice to have knowledge on observability tools like Prometheus, Elasticsearch, Opensearch, Open Telemetry etcShould have basic network troubleshooting skills.
Excellent verbal and written communication skills, including the ability to interact effectively with customers, developers, vendors, and peers.
Very good analytical and problem-solving skills.