Engineering Manager

Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. 

Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.

Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. 

Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale.  Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.

Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.

• Work closely with the Product Management, Engineering and Customer support teams for the success of Plivo's suite of products. 
• Create innovative, high-quality technology solutions and platforms significantly impacting business, driving revenue and growth.
• Partner with senior ICs for long-term technology selection, product architecture, and design.
• Provide technical guidance to the team in tactical tech decision-making and unblocking.
• Act as a trusted advisor, coach, and guide to his team.
• Build and execute a common charter between engineering and business.
• Complete responsibility and accountability for one's performance and the team's performance.
• Should be proactive in identifying areas to improve the engineering efficiency of the team.
• Ownership of SDLC processes and all quality practices in the team.
• In collaboration with the Product Manager, entirely responsible for the Sprint Planning, Execution, Sprint Demo, and Closure activities.
• Should be willing to review the architecture, design, code, test strategy, and test cases to provide the right direction to the team.
• Shall be responsible for developing an efficient plan to deliver features and provide efficient product support by setting the right priorities.
• Closely work with customer support teams to enable customer success.
• Build and sustain a firmly committed and motivated team.

• 10+ years of experience with a minimum of 2 years in people management.
• Strong skills with some of the technologies we use: Python, Golang, NodeJS, Typescript, React, Postgres and AWS.
• Experience with large-scale Architectural Patterns, event-driven Microservices, well-designed APIs, and efficient algorithms
• A desire to navigate and lead a team through ambiguous situations and align strategy with company priorities
• Ability to make sound hiring decisions.
• Communicates effectively.
• Ability to define granular charter for the team.
• Keen interest in tackling and solving complex issues involving multiple stakeholders.
• Professional attitude towards software craftsmanship, including testing

• Ownership-driven culture.
• Company-paid medical insurance.
• Health, vision, and 401K benefits.
• Generous vacation policy.
• Flexible working hours and remote work options.

• Plivo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.