Leadership & Organizational Development Associate

The Leadership & Organizational Development department is charged with developing and delivering corporate learning initiatives that will support a high-performance organization in alignment with PMA Companies’ culture and strategic objectives. The Leadership & Organizational Development Associate is an integral member of the team, providing technical and administrative support for various initiatives, projects, and processes with the objective of improving organizational performance and efficiency.Responsibilities• Support effective utilization of PMA’s Learning Management System through administration, content management, and end user support.• Coordinate programming and schedule training sessions offered by the Leadership & Organizational Development department.• Administer and track all corporate compliance training initiatives.• Contribute to the design, development, and authoring of custom training content and resources.• Facilitate PMA’s New Employee Onboarding program.• Manage and maintain the departmental SharePoint site, ensuring up-to-date content and functionality.• Administer corporate development programs such as Professional Designations and Tuition Reimbursement.• Monitor and address inquiries sent to the Leadership & Organizational Development department inbox.• Provide collaborative support in the planning of events and initiatives intended to drive employee development and organizational culture.• Work closely with external vendors and training partners to ensure all service requirements and support needs are met.• Work closely with the Leadership & Organizational Development team and other internal business partners to identify areas of opportunity and process improvement for professional development across the organization.• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.Requirements• Bachelor's degree in Human Resources, Learning and Development, Organizational Development or other related degree is required.• Three (3) or more years of professional experience in Leadership and/or Organizational Development, Education or Adult Learning.• Experience with technical and administrative support for Learning Management Systems.• Proficiency in Microsoft SharePoint and digital collaboration tools such as Webex and/or Microsoft Teams.• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).• Strong working knowledge of Articulate or other E-Learning authoring tools.• Excellent project management skills and meticulous attention to detail.• Ability to manage multiple priorities with a demonstrated sense of urgency.• Ability to work independently, exercise sound judgment, and develop creative solutions.• Excellent listening, writing, and verbal communication skills.• Strong presentation and facilitation skills.• Proven ability to build and maintain relationships with internal clients and business partners at all levels.• Ability to work on site at PMA’s Blue Bell office 1-2 days per week.• Ability to travel to various PMA Office locations as required.