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Job details

Product Support Specialist (Medellín, Colombia)

Podium is looking for a Product Support Specialist to join their Product Support team in Medellín, Colombia. The ideal candidate should be fluent in English, have 2-3 years of providing SaaS customer support, and be capable of influencing customers positively.

Skills

  • Fluency in English
  • Prior experience in SaaS customer support
  • Knowledge of basic web technologies

Responsibilities

  • Provide technical support to Podium's B2B customers
  • Answer customer inquiries and troubleshoot issues
  • Become an expert in Podium's products
  • Maximize customer value from Podium by looking for new ways to work smarter

Benefits

  • Monthly pay of $1700 USD
To read the complete job description, please click on the ‘Apply’ button

Powering the modern relationship between businesses and customers.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$20,400/yr - $20,400/yr
EMPLOYMENT TYPE
Contract, remote
DATE POSTED
May 29, 2024

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