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Job details

Product Support Specialist (Medellín, Colombia)

Podium is looking for a Product Support Specialist to join their Product Support team in Medellín, Colombia. The ideal candidate should be fluent in English, have 2-3 years of providing SaaS customer support, and be capable of influencing customers positively.

Skills

Fluency in English
Prior experience in SaaS customer support
Knowledge of basic web technologies

Responsibilities

Provide technical support to Podium's B2B customers
Answer customer inquiries and troubleshoot issues
Become an expert in Podium's products
Maximize customer value from Podium by looking for new ways to work smarter

Benefits

Monthly pay of $1700 USD

To read the complete job description, please click on the ‘Apply’ button

Powering the modern relationship between businesses and customers.

MATCH

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FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Computer Hardware Development

TEAM SIZE

LOCATION

Hybrid, based in Lehi, UT

SALARY RANGE

$20,400/yr - $20,400/yr

EMPLOYMENT TYPE

Contract, remote

DATE POSTED

May 29, 2024

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