Enterprise Architect (Salesforce) - Canada

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. 

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Director of Enterprise Architecture, the Enterprise Architect will play a crucial role in shaping and optimizing our technology landscape. This position involves collaborating closely with business leaders, contributing to the strategic vision of the Enterprise Architecture practice, and ensuring the alignment of technology initiatives with organizational goals. 

Key Responsibilities:

 •Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership 

•Expert level understanding of various components of the Salesforce product suite such as Sales Service, Experience, Community, Marketing and App Clouds Expertise 

•Translate business requirements into well architected solutions that best leverage the Salesforce com platform 

•Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between client current and desired end states 

•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation 

•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance 

•Actively participate in the Architecture Review Board (ARB) to contribute to sound technology decisions and minimize technology debt 

•Evaluate and rationalize the application portfolio, recommending retirements, consolidations, or replacements as needed 

•Provide guidance on the design, implementation, and maintenance of secure, scalable, and maintainable technology architecture 

•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap 

•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance 

•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems 

•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture 

•Collaborate with business leaders to create business capability models that align technology capabilities with business needs 

•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units 

Skills and Qualifications

•Bachelor's or Master's degree in computer science, Information Technology, or a related field 

•Proven experience of 5+ years as an Enterprise Architect, demonstrating a solid understanding of relevant areas 

•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must 

•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery 

•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud 

•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders 

•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred 

•Familiarity with TOGAF/EA methodologies, ITSM/ITIL process design, cloud strategy, Agile framework, and security frameworks 

•Strong analytical, problem-solving, communication skills 

•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards 

•Strong understanding of security architecture principles and practices 

•Proven experience in business capability modelling and translating business needs into technology solutions 

#LI-MG1

#LI-Remote

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.