Operations Anayst
About POPCHEW
POPCHEW is a lifestyle fast food brand built for youth culture. We’re a fast growing startup that’s raised $10MM in venture capital to build the defining food brand of the next generation. We have an ambitious vision and have a lot of momentum behind us and look for ambitious, action oriented individuals who are unafraid to do what it takes to get to the next level.
Popchew is a food company. We believe that food is about so much more than what we eat, but about the experience we have. Popchew is building the future of fast food, combining great food with technology that enables incredible customer experiences.
We value outside the box thinking, creative solutions, and a passion for building something big.
Operations Analyst at POPCHEW
What you’ll do
Identify opportunities and implement solutions to surprise and delight customers
Identify and work to resolve customer pain points
Answer and analyze customer support questions and help implement root cause solutions
Help manage on the ground operations as we scale
Knowledge, skills, & abilities
Strong communication skills with an ability to advocate/convey your strategy to leadership
Collaborative approach which embodies Popchew’s culture and values
Creative mindset and an ability to spot opportunities and cultivate ideas where others wouldn’t
Analytical rigor and an ability to synthesize data into actionable insights
No job too small attitude
Have spent time working in hospitality, preferred
In college/just graduated, preferred
Average salary estimate
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Popchew creates the next generation of fun food brands and experiences. Popchew provides the operations for creators to build, launch, and grow brands nationally in just weeks, powered by its partnerships with local restaurants across the country.
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