Customer Experience Specialist

Skills

• Customer service
• Communication
• Google Workspace
• Salesforce (preferred)
• Bilingual in Spanish (preferred)

Responsibilities

• Answer questions regarding contractual obligations and system performance.
• Handle incoming and outbound customer calls.
• Ensure compliance with regulatory and company policies.
• Meet revenue targets and call objectives.
• Update customer-related data accurately.

Education

• Two years of customer service experience

Benefits