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Practice Lead - Leadership Development

Practice Lead - Leadership Development programmes

UK-based, in London office approximately 1-2 days per week

For the past five years, Hive Learning has helped some of the world's most influential organizations create and embed culture change digitally and at scale. And in the past 18 months, our mission has become even more urgent.

Companies that can't continuously adapt and evolve their cultures for today's world won't be able to compete in the talent marketplace, won't be able to innovate fast enough, and ultimately just won't survive.

That's why we specialize in accelerating culture change in areas like inclusion, mental health, sustainability, and leadership development –– areas that today are more critical today than they have ever been.

Our unique approach is quite different to the traditional methods most people use to implement change programmes –– and for good reason.

We're not creating massive content libraries or bland e-learning that either attract 'the woke few' or leaving resources to die in the LMS never to be seen again. We're not creating running large, expensive face-to-face training programmes that mean change gets stuck in siloes and learners fall victim to the forgetting curve.

Instead, we've found a formula that works –– 88% of our learners change their behaviour, we see monthly engagement of up to 90%, and learning retention is 50% higher than that of face-to-face training.

Our four part formula is made up of technology, learning programmes (including content and campaigns), measurement tools, and customer success expertise and delivery support.

Our whole approach combines network science and nudge theory and everything we do is underpinned by a five-pillar methodology developed from studying over 20,000 change programmes and real-world social movements.

In short, we're on a mission to disrupt the outdated and ineffective world of corporate learning and help corporate learning teams overcome one of their biggest challenges — holding every person in their organization accountable for their behaviors and making sure change sticks.

We are committed to building a team that represents a whole host of backgrounds, perspectives and skills and we're proud to be an Equal Opportunity Employer. We strongly encourage candidates of all different backgrounds and identities to apply. If this job speaks to you but you're not sure you have the "right" experience, we'd encourage you to apply anyway and tell us why you'd be great here in your cover letter. If we can help with any special accommodations for your application or interviews, just let us know.

About the role

Our award winning change programmes have gone on to create impact we're really proud of a wide range of companies spanning from Legal and General to Virgin Money to the UK's leading mental health charity, Shout.

Now we're looking for someone to lead our leadership development practice and take our solution to the next level.

Your main goals will be to:

  • Lead the development and implementation of our leadership development programmes to maintain a forward-thinking and cutting edge approach
  • Work with clients to deeply understand their needs and design solutions that help them create brilliant outcomes mapped to their business strategy
  • Coach and manage a small team of experienced, high-performing content writers to ensure we hit our customer briefs the first time, every time
  • Own the end-to-end best practice for design and delivery in your practice, working collaboratively across teams – from customer success to product to sales – to ensure operational excellence, managing programmes from design to delivery and iteratively improving them over time
  • Help to position us as thought leaders in the leadership development space externally through speaking engagements and thought leadership content production

Some responsibilities your role might involve:

  • Maintain and innovate on best practice and product evolution - Deeply understand and research changing client needs, market trends, and the competitive landscape to continuously adapt and evolve our strategy and content roadmap so we are always ready to deliver the next set of learning resources our customers need before they know they need them - this might mean regularly interviewing customers, forming an expert advisory board, and making recommendations on new content to deploy quickly based on external events / current affairs
  • Be the guardian of the learner in your domain area - Deeply understand and own the learner personas for our leadership development programmes and ensure that all learning resources and activities are designed to meet their needs, as well as educating your peers and customers on their profiles and your approach
  • Coaching and lead a small team - You'll lead hiring for your practice alongside our Head of Programmes and will coach and lead your team to deliver high-quality leadership development programmes that create measurable impact, helping them become experts in the field.
  • Own the design and delivery of all leadership development programmes - Leading your team of experienced learning content designers, you'll set direction and priorities, deliver detailed briefs, and ensure quality control, reviewing and signing off programme content with the help of an experienced content designer – you'll also need to be ready to get stuck into writing learning content yourself to stay close to best practice and delivery
  • Collaborate with your peers to ensure high quality delivery - Work cross-functionally to establish and enforce best practice, collaborating with our customer success team on delivery, our product team to incorporate the adoption of new features, and our data team to ensure rigorous measurement of behaviour change in our programmes
  • Take the lead on leadership programme design - Consult with customers to help them design and shape their leadership development programmes, mapping their initatives to our content library and helping them bring to them to life in their business, as well as educating them on best practice
  • Help us position ourselves as thought leaders - Support our marketing and commercial teams by helping to shape our leadership proposition, coaching our sales team on how to talk about it, representing us in client meetings, and representing us externally at events and in content

Some words that describe you, your skills, and your experience

  • Experience working in a corporate leadership development role, with a track record of designing and delivering leadership learning programmes at scale
  • You're a leadership development subject matter expert and an infinite learner, and you always have your eye on the latest challenges and trends
  • You're able to wrap your mind around complex ideas and distil out essential concepts to teach others (in order to map programme topic areas and learning journeys)
  • You're an excellent communicator, comfortable engaging with internal and external audiences operating at a very senior level
  • You have commercial acumen, as in this role you'll juggle competing demands and need to prioritize the greatest opportunities for the business
  • You have an editor's eye and are comfortable writing and editing long-form content, and happy to roll your sleeves up and research/create learning content when needed
  • You have strong teamwork skills, including an understanding of how to partner with a variety of different stakeholders both internally and externally

BONUS:

  • You have learning design or transformation experience
  • You already have a large network of leadership development contacts
  • You have experience in other HR roles, like Organizational Development, Learning and Development, DEI or Talent Management

What we'd like to offer you

  • An exciting and meaningful challenge with the opportunity to play a pivotal role in the next phase of our growth
  • The chance to grow with us - there are no limits to how far this role could take you
  • A supportive and inclusive environment in a forward-thinking and energetic team
  • Be part of the broader Blenheim Chalcot family - connect and be mentored by some of the incredible people that work in the 20+ other start-ups in our ecosystem
  • Salary range between £40-60K depending upon experience
  • 25 days annual leave
  • Your birthday off
  • Life assurance
  • Pension scheme
  • Up to £800 flexible benefits package – you pick a combination from a list including medical insurance, dental cover, gym membership and much more.

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Hive Learning an inclusive and supportive workplace.

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on characteristics including race, colour, ethnicity, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status and chronic illness. Above and beyond discrimination/harassment based on protected characteristics, Hive Learning also strives to prevent subtler forms of inappropriate behaviour (like bias and stereotyping). Whether blatant or hidden, barriers to success have no place here at Hive Learning.

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CEO of Hive Learning
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Julia Tierney
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To help millions of people grow their skills together everyday.

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DATE POSTED
August 15, 2022

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