Operations Assistant (Indianapolis)

WHO WE ARE:

JOB SCOPE:  

TASKS AND RESPONSIBILITIES:

• Inspection of trailers making sure they are safe as well as meeting Federal Highway Guidelines and other industry regulation compliant.
• Generating customer rental agreements.
• Coordinate all work performed on trailers with vendors as well as ensuring the work performed follows Premiers’ policies and procedures.
• Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily. 
• Assist in the transportation of equipment between branches as well as to customers and vendors.
• Ensure all customers have the proper insurance prior to renting a trailer.
• Assist with Accounts Receivable collections.
• Daily administrative paperwork and filing.
• Assist in answering phones, responding to emails and questions from customers.

• Interpersonal Skills: Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.
• Conscientiousness: Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks
• Customer Service: Ability to meet and/or exceed customers’ expectations regarding quality and consistency of service provided.
• Decision Making Ability/Decisiveness: Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.
• Safety Awareness: Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier Trailer Leasing issued safety equipment.
• Verbal Communication Skills: Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face
• Written Communication Skills: Able to express ideas clearly in documents that have basic organization structure and grammar.
• Problem Solving/Diagnosis Skills: Ability to examine all possible problems by collecting evidence and weighing factual information.
• Mechanical Aptitudes: Working knowledge of basic mechanical principles, operations and functioning.

• Preferred: BA degree or 2 years' experience in trailer leasing industry.
• Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized.

• When needed physically inspect trailers inside and out. (Must get in the trailer as well as underneath the trailer.)
• Walking up and down flights of stairs as needed as well as continually walking the yard.