About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

As the Engineering Manager of our Dispatch team, you will lead and grow a team focusing on architecting, building, and scaling new products for 911 dispatchers and first responders. You will leverage the latest in audio processing, speech-to-text, and LLM technologies to build a product suite that monitors radio traffic, associates radio traffic with relevant 911 calls to provide insights into the end-to-end emergency response, and assists dispatchers in communicating effectively with and dispatching first responders. This represents one of the highest priority initiatives that Prepared is going to market with in 2025. 

You will collaborate closely with your product, design, and go-to-market counterparts to align architectural vision and technical execution with Prepared’s business objectives, fostering an environment where innovation thrives, processes are efficient, and engineering excellence is the norm.

Key Responsibilities:

• Team Leadership: Recruit, mentor, and manage a team of engineers. Foster growth and cultivate a culture of ownership, accountability, and innovation.

• Operational Focus: Establish processes to ensure consistent, high-quality code delivery. Drive efficiency and reliability in our systems and applications.

• Cross-Functional Collaboration: Partner with Product, Design, and other teams to align technical execution with business objectives. Translate complex technical concepts for non-technical stakeholders.

• Technical Oversight: Guide the team through architectural decisions, balancing trade-offs between scalability, speed, and cost. Provide hands-on technical support as needed.

• Technical Contributions: Actively participate in hands-on development, especially in backend systems, while guiding the team with technical expertise

• Code Reviews and Mentorship: Conduct thorough code reviews to maintain high-quality standards while mentoring team members in best practices.

• System Design: Lead the design and architecture of scalable backend systems and APIs, ensuring alignment with business objectives.

• Continuous Improvement: Identify and implement best practices, tools, and processes to drive technical excellence and team productivity.

What makes you a great fit: 

• 5+ years of software engineering experience, including 2+ years in a leadership or managerial role.

• Excel at motivating teams, fostering growth, and building a sense of shared purpose as a people-centric leader.

• Demonstrate a proven ability to manage engineering teams and deliver complex projects in high-growth environments.

• Proven ability to balance leadership and technical contributions, excelling in roles requiring both hands-on coding and team management.

• Possess proficiency in modern tech stacks, with experience in or willingness to learn React, Ruby on Rails, and Golang

• Proficiency with cloud infrastructure, such as AWS, Kubernetes, and Terraform.

• Collaborate effectively with cross-functional stakeholders to align technical and business goals.

Pay Transparency

The base pay for this role is $220,000-$230,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program, and free membership to One Medical.

Benefits

🌎 Remote-First Culture

💰 Competitive Salary and Equity
💸 401k
🩺 Medical, Dental, and Vision Benefits
💲 Flexible Spending Account (FSA)
⚕️ Free Membership to OneMedical
🏖️ Flexible Paid Time Off + 12 U.S. Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite

Want to learn more about Prepared? Check out the links below.

• Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

• The Verge | iPhones will soon be able to stream live video on 911 calls

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.