Job details

Home Health Support Specialist

Currently Looking for a Full Time Support Specialist in San Antonio, TX (In Office Position)

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

Full- Time, pay rate is $16.00 to $18.00 pr hr.

In Office position (Monday through Friday 8:00-5:00 p.m.)

Benefits:

Multiple Major Medical Plans to Choose From

Dental plan
Vision plan
Short-term Disability
Life/AD&D Insurance
Competitive pay rates
Employee recognition

Timekeeping and Data Entry tasks may include:

Timekeeping support includes 1 Field Supervisor and a client caseload of 150 making sure to meet deadlines
Verify attendant schedules and/or client representatives according to visit maintenance
Ensure attendants electronic visit verification compliance by documenting appropriate reason code in accordance to state, federal, contract, and regulatory requirements
Assist with training to ensure attendants fully understand processes and state mandated guidelines
Report attendant absences to Field Supervisor to ensure backup services are provided
Order EVV Tokens
Tracking referrals and admissions meeting state deadline requirements
Ensure client suspensions are updated weekly as required to ensure client services are resumed in a timely manner
Ensure client schedules are entered according to authorization
Maintain accurate and compliant documentation ensuring caseworkers or MCO Care Coordinator/Service receives case information in a timely manner
Print Client records
Attend weekly recruiting calls and add to Needs listing
Notify Field Supervisor of new candidates with contact information (does not include you interviewing candidates)