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Bursar

About Primer

Fixing our K-12 education system is a civilizationally-important problem. We believe that all of our problems — including the ones that dominate the headlines — are downstream of education.

We have a simple thesis on how to solve it: empower 1,000's of educators to launch microschools in their communities.

We believe the historical tradeoff between price (tuition) and quality is a false dichotomy.

PrimerOS automates and eliminates much of the costs of traditional schools. Microschools have a structural advantage — asset-light real estate — which means much lower capex and opex. You put it together, and you get something that's never existed before: a world-class education that's accessible to normal American families and can rapidly scale.

What You’ll Do

As you might imagine, our revenue engine is quite complex: a mixture of state scholarship funds, education savings accounts and private payments. We collect tuition directly from parents (via ACH / credit / debit cards), from parents via state scholarships, and (in some cases) from states directly. Your role will be to own (and help build) the receivables workflow for each of these revenue segments and manage both the internal and external processes to make that happen.

This role will require interfacing with our government partners, parents, and school leaders while leveraging strong technical and operational skills to manage complex systems, processes, and data. You should be comfortable both designing the system and rolling up your sleeves to make a call when things aren’t moving quickly enough.

This role requires acute attention to detail and a true love of dashboards, internal systems, and automations. You are a spreadsheet whiz and are adept at automating workflows and analyzing data. You’re able to comfortably and competently engage with our key stakeholders via email and phone, from time to time.

The bursar is accountable for designing and executing the system that ensures we collect 100% of tuition each year.

Responsibilities

  • Own Primer’s revenue process from end-to-end: from collaborating on the initial tuition structure to design and execution of the collection process.

  • Build and own our internal revenue reporting system to ensure we’re accurately recognizing revenue. 

  • Interface directly with our state scholarship partners to understand program changes, and ensure parents hit key deadlines (initial enrollment, tuition distributions, etc.).

  • Provide reporting to the leadership team on revenue recognition, collections, and other tuition-related items.

Preferred Qualifications

  • Proven expertise in spreadsheets and data analysis, with familiarity in tools like Excel, Salesforce, and other revenue operations and financial management platforms (i.e., Stripe, Chargebee, Chargify, etc.)

  • Experience in tuition operations, revenue operations, or as a Bursar is a plus – but not required.

  • Work experience within a fast-growing startup is a plus.

If this sounds like you, fill out the application below with a bit about yourself and we'll take it from there! If you have any questions, don't hesitate to email us at jobs@primer.com.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

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What You Should Know About Bursar, Primer

At Primer, we are on a mission to revolutionize K-12 education, and we're excited to announce an opening for a Bursar in our San Francisco office! This is a unique opportunity to play a crucial role in our innovative approach to education. As our Bursar, you will manage a complex revenue engine that combines state scholarship funds, education savings accounts, and private payments, directly engaging with parents and school leaders to ensure a smooth process. Your expertise will help streamline tuition collections, from ACH and credit card transactions to interfacing with government partners, creating an efficient system that ensures our revenue processes run seamlessly. The heart of this role lies in your ability to analyze data, design workflows, and create impactful operational dashboards. You will work hand-in-hand with various stakeholders to ensure that we collect 100% of tuition each year. Whether you’re drafting emails to parents or diving into spreadsheets, your work will be integral to Primer’s mission of providing quality education to all families. If you have a knack for detail-oriented work and a passion for innovative educational solutions, we encourage you to consider joining our vibrant team at Primer and be a part of something remarkable!

Frequently Asked Questions (FAQs) for Bursar Role at Primer
What does a Bursar do at Primer?

A Bursar at Primer is responsible for managing the organization’s revenue processes, which include overseeing tuition collections from parents through various channels, including state scholarships and private payments. This role also includes designing and executing internal reporting systems to accurately recognize revenue and ensure efficient communication with key stakeholders.

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What qualifications are needed for the Bursar position at Primer?

To succeed as a Bursar at Primer, candidates should have strong expertise in spreadsheets and data analysis, with familiarity in revenue operations tools like Excel, Salesforce, and payment platforms. While experience in tuition operations or as a Bursar is a plus, it's not a strict requirement. A background in a fast-growing startup environment would also be beneficial.

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How does Primer approach the tuition collection process?

Primer employs a multifaceted tuition collection process designed to maximize revenue while simplifying it for parents. This includes direct payments through credit or debit cards and managing funds from state scholarship programs, all while ensuring key deadlines are met and there's seamless communication between parents and the company.

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What is the work culture like for a Bursar at Primer?

At Primer, the work culture is dynamic, collaborative, and mission-driven. As a Bursar, you’ll be part of a team that values innovation and creativity in solving problems related to education financing. The environment encourages constant communication and collaboration among employees, enabling everyone to contribute to Primer's overarching mission.

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Who will the Bursar interact with at Primer?

The Bursar will have extensive interactions with various stakeholders, including parents, school leaders, and government partners. This role requires effective communication skills to clearly convey insights and updates regarding tuition processes and state scholarship programs.

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What personal attributes are ideal for a Bursar at Primer?

An ideal Bursar at Primer should possess acute attention to detail, a genuine love for data analysis, and strong organizational skills. Being proactive and able to manage multiple tasks concurrently, while maintaining excellent communication skills with a variety of stakeholders, is also crucial.

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Can entry-level candidates apply for the Bursar position at Primer?

While prior experience in tuition or revenue operations is helpful, Primer is open to considering entry-level candidates who demonstrate strong analytical skills and a passion for education. A willingness to learn and adapt quickly in a startup setting will be valuable.

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Common Interview Questions for Bursar
Can you describe your experience with revenue collection systems as a Bursar?

In answering this question, you should focus on any previous roles you've had managing financial systems. Highlight your familiarity with tools such as Excel or Salesforce and describe specific projects where you have successfully optimized revenue collection processes.

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How do you ensure accurate reporting of financial data?

To tackle this question, discuss the importance of checks and balances in data management. Explain how you utilize spreadsheets for data analysis and provide examples of past experiences where your reviews led to improved accuracy in financial reporting.

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Describe a time you faced a challenge in tuition collection. How did you manage it?

Share a specific scenario where you encountered a challenge, such as delayed payments or miscommunication with a stakeholder. Focus on the strategies you implemented to resolve the issue, emphasizing your problem-solving skills.

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What strategies do you use to foster good communication with parents?

Emphasize the importance of clarity and empathy in communication. Discuss different approaches you've employed, like creating informative newsletters or regular updates, and how these have facilitated strong relationships with parents.

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How do you adapt to changes in state scholarship programs?

Frame your answer around flexibility and continuous education. Talk about your commitment to staying informed about state regulations and how you quickly adapt by reviewing new materials and adjusting processes accordingly.

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What does good customer service look like for you as a Bursar?

Explain that good customer service entails understanding parent needs and addressing concerns promptly. Provide examples of how you’ve previously navigated inquiries and ensured satisfaction, fostering trust and loyalty within the school community.

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How do you prioritize tasks when managing multiple deadlines?

Discuss specific time management techniques you've used, such as creating prioritized to-do lists or project timelines. Emphasize how this approach allows you to remain organized and meet all deadlines without sacrificing detail or quality.

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Can you give an example of a successful project you completed as a Bursar?

This is an opportunity to showcase your achievements. Pick a project that had measurable outcomes, such as improving tuition collection rates. Detail your role, the challenges faced, and the results achieved.

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How comfortable are you with using technology for financial management?

Detail your experiences using various financial management tools. Highlight specific software programs you’ve used and discuss any training or certifications you've completed that support your technological proficiency.

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Why do you want to work for Primer as a Bursar?

Share your passion for education and how Primer's mission resonates with you. Emphasize your desire to contribute to a forward-thinking organization that prioritizes innovation in education financing.

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Full-time, on-site
DATE POSTED
November 27, 2024

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