Job details

Principal Azure DevOps Engineer, Cloud Operations (US GOV Cloud)

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the US-GOV Cloud Operations Team:

*This is a U.S. based role with U.S. citizenship requirement, the applicant must reside in and work from the U.S *

We are looking for a self-motivated, growth-minded, and unabashedly detail-obsessed Principal DevOps Engineer to join our rapidly growing US GOV Cloud Operations team. This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation. The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) and PaaS (Platform-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture, and strategic objectives through IaC (Infrastructure-as-Code) processes. This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers.

What you will do:

Expert level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure
Deploy, configure, secure, and monitor various Azure services using Terraform and Azure DevOps pipelines
Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment
Ability to take a project or task from inception to completion understanding when to escalate
Stay familiar with relevant current and future technologies and trends.
Continuously maintain and/or improve the security of client environments and customer data
Monitor all production environments as a part of a 24x7x365 on call rotation to ensure availability, resiliency, and performance meets our SLAs
Respond to monitoring alerts as received
Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures
Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes
Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration
Performs other job-related duties as assigned, such as assist with evidence collection during audits

What you will bring:

5+ years working on mission critical cloud first infrastructures (preferably MS Azure)
12+ years working across multiple industries delivery available and resilient infrastructures
Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML
Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS))
Solid understanding and hands on experience designing, building, and supporting DevOps pipelines
Strong Windows Systems, Linux Systems, Network administration, IIS administration skills
Strong understanding of cloud concepts, applications, storage, compute, and networking components
Solid C#, ASP.NET application debugging skills
Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs
SQL Expertise, always-on, replication, performance, backup/restore, stored-procedures, schema, and query
Strong Windows Systems, Linux Systems, and IIS administration skills
Experience working in a scrum or sprint lifecycle using a work item/ticketing queue to manage work and communication
Should have a humble, customer-centric attitude, earning the trust of clients and everyone you meet
Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion
Should have just as much passion for their business objectives as you do about the technology used to achieve those objectives
Identify, research, and drive true root cause for technical problems
You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry
Perform a variety of complicated tasks and provide support for escalated trouble tickets

Additional Qualifications:

Azure Portal/Azure DevOps/Visual Studio/Azure Active Directory:
Experience and working knowledge with a range of Azure IaaS and PaaS services
Experience of working with Elastic Search, Kibana, Redis Cache
Comfortable using TFS (Team Foundation Server) and Azure DevOps (ADO) workflows
Comfortable with Visual Studio and SQL Server Data Tools
Comfortable with basic DevOps concepts like CI/CD, and Infra-automation
Hands-on experience with Ansible and Terraform
Knowledge and experience with IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) processes and procedure
Experience with collaboration tools: Microsoft Teams/SharePoint/ADO
Preferred familiarity (1+ years) with some or all the following Azure PaaS security resources:
Threat protection
WAF (Web Application Firewall)
SIEM (Sentinel), and Cloud Security Analytics
Security Operation Center
Experience enabling and function of compliance standards (HIPPA, PCI, PCI DSS, ISO 27001, NIST, FedRAMP, CMMC, IL3-5, etc.)
Experience: 12+ years
Location: Remote, US

Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter.

Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter.

Base Salary Compensation:

Min $ 132,500

Max $ 198,500

In addition to the base salary an annual target bonus and equity component is included in the compensation package.

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fifth year in a row!

Equity (RSUs) and shared ownership in the company
Flexible work location (role dependent)
Paid maternity and paternity leave
7 Days for Humanity in 2023 – paid volunteer days
Generous holidays including the 4th of July week off – paid
Extensive remote onboarding program and virtual employee engagement events

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce!

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

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Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.