Principal/Sr Product Manager

About OpsCruise

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

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Team

The OpsCruise team represents a global and talented team that includes domain experts in IT Operations, Networking, Storage, Hyperscale Systems and AI/ML that have built market-leading solutions at companies such as Cisco, Google, Hitachi, HP, Infoblox, Oracle and VMWare among others.

Our engineering culture values creativity, pragmatism, honesty, and simplicity to solve hard problems the right way.

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The Opportunity

OpsCruise is mission-critical for many of the best companies in the world. Software developers and Ops engineers rely on it 24/7 to keep their stacks and infrastructure running smoothly. They trust it to notify them in the middle of the night when trouble is looming. Together with the team, you will define the future of this critical application that will be the next major platform in the IT operations management space. Your decisions will have a deep impact on both the product and the work lives of our customers.

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Role

• Learn everything about monitoring (theory, applications, best practices) and pour it back into building a great product.
• Talk to highly technical customers about their monitoring, listen to their needs, and work with the team to solve their problems.
• Scope, spec, and design new features, working with executives, designers, and engineers.
• Balance many factors (market, customers, team) to prioritize which work we do and which we defer.
• Grow to understand our users (software developers, ops engineers) deeply; design solutions they find intuitive and delightful. ‍

Qualifications

• You have a proven track record as a product manager, ideally at an early stage enterprise infrastructure SaaS company.
• You enjoy talking to highly technical customers.
• You have a good working knowledge of key AI/ML practices and technologies
• You get things done and are motivated by the impact your actions have around you.
• You have a Bachelor's degree in Computer Science or Engineering.
• You have 10-15 years of work experience

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Bonus Points

• You have experience working at an enterprise monitoring vendor
• You’ve spent part of your career in the field as sales engineer, in professional services, etc.

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