Job details

Principle Program Manager

Do you want to change the world? We do, too.

SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines. SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

Summary of Role:

In this role, you will be responsible for partnering with our business experts to develop and drive initiatives to streamline SunPower Residential’s End-To-End processes by working with cross-functional stakeholders to develop and deploy best-in-class solutions for a wide variety of business processes improvements including building predictive analytics and reporting models to surface, identify, and understand the root causes of operational challenges.

Essential Duties & Responsibilities:

In partnership with senior and executive management, develop a rationale for long-term investments in technology or process improvement tools to optimize operational efficiency.
Working cross-functionally, identify the root cause of operational inefficiencies and develop and launch scalable, tech-enabled, solutions.
Analyze and prepare process improvement initiatives in multiple cross-functional areas such as Order-to-Cash, Cycle Time reduction, pipeline health and management, and operational cost mitigation.
Develop and/or lead cross-functional teams of BIEs and Analysts to build new or augment existing analytics tools, forecasting tools, metrics, and dashboards.
Translate business needs into product requirements documents suitable for digital teams to develop technically and operationally robust solutions to analytical needs.
Anticipate business intelligence gaps, needs, and opportunities.

Required Qualifications:

6+ years of experience in program or project management with a demonstrated track record of leading cross-functional teams in program and process improvement and change management.
Operational program management experience, ideally in residential solar program management, with a deep familiarity with the workflows, metrics, and reporting needed to understand and optimize outcomes.
Exceptionally strong verbal, written, and auditory communication skills including the ability to develop complex, data-driven written proposals for senior and executive management.
The ideal candidate will have a strong working knowledge of Salesforce, Excel, data connectors, and online data analysis software.
A Master’s degree in business, operations, or engineering is strongly preferred but not required. The ideal candidate will be Six Sigma Black Belt certified.
Technical knowledge of solar system installation, monitoring, and management is helpful.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Equal Employment Opportunity

The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/All Genders/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation

SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.