Senior Product Manager - Payments (6-month FTC, maternity cover) (Remote within EMEA)

The Company 

James Berdigans, Founder and Executive Chairman of Printify:

“Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss, and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”

On September 9th, 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and the entertainment industry investors such as Will Smith’s Dreamers VC.

Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.

The Team

Printify’s product team owns a portfolio of products ranging from merchant and print provider-facing to internal technical support. We use the best product management practices to deliver products that customers love. We can proudly say that we are a highly data-driven, customer-centric product organization.

The Role

As a Senior Product Manager you will play a pivotal role in shaping and executing our product vision. You will work closely with cross-functional teams including design, engineering, marketing, and operations to create a cutting-edge platform that empowers buyers to discover, customize, and purchase a diverse selection of POD products. The ideal candidate will have a strong background in building end-customer products, a deep understanding of e-commerce and marketplace dynamics, and a passion for delivering exceptional user experiences.

• Product Strategy: Develop and communicate a clear product vision, strategy, and roadmap for the consumer-focused POD marketplace, aligned with company goals and market trends.
• Market Research: Conduct thorough market research, user analysis, and competitive analysis to identify opportunities for differentiation and growth in the POD products marketplace.
• User-Centric Design: Collaborate with design teams to create intuitive, user-centric interfaces that enhance the shopping, customization, and purchasing experience for buyers.
• Cross-Functional Leadership: Work closely with engineering, design, and other cross-functional teams to define product requirements, prioritize features, and ensure timely and successful delivery.
• Feature Development: Define and prioritize features, functionalities, and enhancements based on customer feedback, data-driven insights, and business goals.
• Performance Tracking: Establish key performance indicators (KPIs) to measure the success of the marketplace and continuously monitor, analyze, and report on product performance.
• Customer Engagement: Drive customer engagement and retention strategies through personalized recommendations, loyalty programs, and targeted marketing efforts.
• Vendor Collaboration: Collaborate with POD product vendors to optimize product assortment, quality, and fulfillment processes.
• User Testing and Feedback: Conduct user testing, gather feedback, and iterate on product features to ensure a seamless and delightful user experience.
• Regulatory Compliance: Ensure compliance with relevant regulations and industry standards in the e-commerce and POD product space.

• Minimum 5 years experience working as a Product Manager with a proven track record of building and launching successful products.
• Extensive B2C experience
• Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion.
• Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement.
• Experience with discovery and experimentation.
• Excellent communication, presentation, and interpersonal skills.
• Experience with agile development methodologies and product management tools.
• Passion for innovation, creativity, and staying updated with industry trends.
• Bachelor's degree in Business, Marketing, Computer Science, or a related field; MBA or advanced degree is a plus.

• Opportunity to work fully remote within EMEA time zones
• Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub
• Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow 
• Apple MacBook laptop as your standard work equipment, covered by Printify
• International relocation support for international candidates who wish to work in Riga or Tallinn
• Access to mentorship, internal meetups, and hackathons both on-site and online
• A learning budget for your professional development based on a position level and access to our book library
• Health insurance or health insurance budget depending on your location and contract type
• Paid health days whenever you need them without a doctor's note depending on your contract type
• Extra paid days off for wellbeing as well as a celebration day of your choosing
• Extra paid days off if you stay with Printify for at least 3 years
• Access to the in-house gym or gym allowance depending on your location and contract type

Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.   

We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.  

Words from our investors:  

Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.”  

Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”  

Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”