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Associate Clinical Representative - Las Vegas, NV

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.


The Opportunity That Awaits You:         


The Clinical Associate Representative will provide technical and clinical support for the AQUABEAM Robotic System and provide surgeon and staff training, in-service support, and clinical assistance for existing and potential customers. This role may also be responsible for field service support including system installations and repairs and making software upgrades.

At the core of this role, we are looking for an individual with the ability to manage very complex surgical procedures and sophisticated robotically assisted operations in the operating room. This requires a high level of management, attention to detail, and the ability to orchestrate multiple professionals all at once.

The Clinical Associate Representative will also work to create competency, comfort, and expertise with all PROCEPT BIOROBOTICS technologies among physicians and support staff.   The ideal candidate works well in a team environment and can exercise independent judgment in planning, organizing, and performing their work. The role will also work closely with various Procept teams on system modifications or execution of any field-based requirements specific to the AQUABEAM Robotic System.


What Your Day-To-Day Will Involve:
  • Provides medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
  • Works closely with the Clinical Specialist, Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers.
  • Ensures Professional Education programs run efficiently, are effective and compliant to our regulatory standards.
  • Provides instruction to surgeons and participants in formal classroom and field settings.
  • Troubleshoots product issues in the field and respond to staff and customer product issues.
  • Supports the team to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
  • Provides customer feedback to Marketing on product design and customer utilization needs.
  • Builds a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals.
  • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
  • Understand and adhere to the PROCEPT BioRobotics EHS policy.


The Qualifications We Need You to Possess:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Bachelor’s degree from accredited reputable institution 
  • 1 – 2 years of sales experience preferred
  • Ability to travel upwards to 75% (primarily domestic)
  • Solid knowledge in science and medical devices industry
  • Computer proficiency in Microsoft Office
  • Outstanding communication skills (clear and concise in all forms of communications)
  • Ability to function effectively across many departments
  • Maintain strong attention to detail
  • Ability to handle multiple assignments and effectively adapt or change priorities as needed
  • Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
  • Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution
  • Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
  • Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion.


PHYSICAL DEMANDS & WORK ENVIRONMENT
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee occasionally packs and unpacks packages
  • The employee may occasionally lift and/or move up to 50 pounds.
  • The employee may be exposed to engineering labs, a machine shop, and manufacturing clean rooms. The environment is subject to moderate noise from machinery (IE machine shop equipment, the PROCEPT Aquablation unit, computer equipment, printers, etc.), for which proper hearing protection may be assigned and worn. 
  • The employee may be exposed to hazards including electrical sparking, water, and chemicals, for which proper protective equipment will be assigned and worn.
  • The employee will frequently be exposed to clinical operating rooms, for which proper personal protection equipment will be assigned and worn. 



For US Based Candidates Only

For this role, the anticipated base pay is $85,000 a year plus MBO Bonus.

 

PROCEPT BioRobotics is committed to fair and equitable compensation practices and we aim to provide employees with total compensation packages that are market competitive. In addition to base salary, our positions are eligible for variable compensation through one of our incentive plans as well as equity compensation based on role and level. PROCEPT also offers a comprehensive suite of benefits including, but not limited to, health insurance plans, ESPP, 401k retirement savings plan with a company match, and paid time off programs. All compensation and benefits programs are subject to the discretion of the company


Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

 

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

 

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

 

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!



 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

 

PAY RANGE TRANSPARENCY

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

 

WORK ENVIRONMENT

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

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CEO of Procept BioRobotics
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Average salary estimate

$85000 / YEARLY (est.)
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$85000K
$85000K

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What You Should Know About Associate Clinical Representative - Las Vegas, NV, Procept BioRobotics

If you're looking to make a difference in the field of robotic surgery, then the Associate Clinical Representative position at PROCEPT BioRobotics in Las Vegas, NV could be your next big step! In this role, you'll be at the forefront of innovative healthcare solutions, providing essential technical and clinical support for the AQUABEAM Robotic System. Your daily responsibilities will include training surgeons and their teams, ensuring they feel confident and competent when using our groundbreaking technology to treat benign prostatic hyperplasia. You'll be more than just an educator; you'll serve as a crucial partner to medical professionals, troubleshooting and supporting them in a high-stakes environment. Given the nature of this role, you’ll be managing complex surgical procedures and collaborating closely with various teams within PROCEPT to adapt and enhance our systems. Travel is a key aspect of this position, as you'll be meeting with clients and customers—prepare for a dynamic schedule with up to 75% of your time spent on the road! We're seeking someone with a solid background in science and medical devices, who thrives in collaborative environments and possesses excellent communication skills. At PROCEPT BioRobotics, we encourage a culture of growth and innovation, and we provide numerous opportunities for career development. If you're excited about helping improve patient outcomes through advanced technology, then we want to hear from you!

Frequently Asked Questions (FAQs) for Associate Clinical Representative - Las Vegas, NV Role at Procept BioRobotics
What are the responsibilities of an Associate Clinical Representative at PROCEPT BioRobotics?

As an Associate Clinical Representative at PROCEPT BioRobotics, your primary responsibilities will include providing technical and clinical support for the AQUABEAM Robotic System. You'll be training medical professionals on how to use our products effectively, troubleshooting issues in the field, and offering educational presentations to ensure compliance with company standards. Additionally, you will collaborate with various teams to enhance training programs and gather customer feedback for product improvements.

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What qualifications do you need to apply for the Associate Clinical Representative position at PROCEPT BioRobotics?

To be a successful candidate for the Associate Clinical Representative role at PROCEPT BioRobotics, you should have a Bachelor’s degree from an accredited institution and preferably 1-2 years of sales experience in the medical industry. Having a solid understanding of medical devices and strong problem-solving skills are essential. Excellent communication abilities and the capacity to manage multiple priorities effectively will set you apart in this challenging yet rewarding position.

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How much travel is involved for an Associate Clinical Representative at PROCEPT BioRobotics?

The role of an Associate Clinical Representative at PROCEPT BioRobotics requires a significant amount of travel, with expectations of up to 75% of your time spent on the road. This travel is primarily domestic, as you will be working with surgeons and medical staff in various clinical settings, providing the on-site training and support that is critical to their use of the AQUABEAM Robotic System.

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What skills are required to be successful as an Associate Clinical Representative at PROCEPT BioRobotics?

Success as an Associate Clinical Representative at PROCEPT BioRobotics hinges on a variety of skills including strong communication and interpersonal abilities, in-depth knowledge of medical technology, and the capability to educate and support professionals in a high-pressure environment. You should also be detail-oriented, able to manage multiple tasks simultaneously, and willing to engage in hands-on problem-solving while adapting to the needs of the clinical teams you support.

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What kind of training does PROCEPT BioRobotics offer for Associate Clinical Representatives?

PROCEPT BioRobotics provides a comprehensive training program for all new Associate Clinical Representatives. This training covers everything from the technical aspects of the AQUABEAM Robotic System to effective teaching strategies for engaging medical professionals. You will also have ongoing professional development opportunities through cross-functional team collaborations and management programs designed to enhance your skills in both clinical and technical settings.

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Common Interview Questions for Associate Clinical Representative - Las Vegas, NV
Can you describe your experience with training medical professionals?

When answering this question, share specific examples from your past positions where you successfully trained doctors or medical staff. Emphasize your communication style and any creative methods you employed to ensure understanding, such as hands-on demonstrations or visual aids.

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How do you handle technical issues that arise during a surgical procedure?

In your response, describe your troubleshooting process, focusing on how you assess the situation, communicate effectively with the surgical team, and implement quick solutions. Highlight your ability to remain calm under pressure and ensure patient safety and continuity of care.

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What strategies do you use to ensure effective communication with healthcare teams?

Discuss the importance of active listening and clarity in your communication approach. Share strategies you use to tailor your messaging based on the audience's experience level and technical knowledge, ensuring everyone understands procedures and protocols necessary for using the robotic system.

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Describe a challenging situation you faced in a clinical setting and how you resolved it.

Use the STAR (Situation, Task, Action, Result) method to articulate a specific challenge within a clinical environment. Highlight your problem-solving skills, collaboration with others, and what the outcome meant for patient care or professional relationships.

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What do you know about the AQUABEAM Robotic System?

In your response, summarize the key functionalities of the AQUABEAM Robotic System and how it benefits patients and surgeons alike. Demonstrating your knowledge about the product shows your interest in the role and equips you to support surgeons during training.

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How do you prioritize multiple tasks in a busy environment?

Explain your organizational approach and any tools or methods you use to prioritize effectively. Discuss how you balance urgent client needs with ongoing training responsibilities to ensure the highest level of service.

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What motivates you to work in the medical device industry?

Share your passion for improving patient outcomes and your commitment to embracing innovation within the healthcare sector. Discuss how the work aligns with your personal values and professional goals—this demonstrates your enthusiasm for the Associate Clinical Representative role.

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How do you stay updated on the latest trends in medical technology?

Mention the resources you utilize, such as industry publications, conferences, or online forums, to keep yourself informed. Discuss your proactive approach to learning and adapting to new tools or practices in the medical field.

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What would you do if a surgeon expresses dissatisfaction with the AQUABEAM system during training?

Focus on the importance of empathy and active listening in this situation. Discuss how you would seek to understand the surgeon's concerns, provide additional support or information needed, and follow up to ensure improvements are implemented.

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Where do you see yourself in five years within the healthcare industry?

Share your career aspirations, mentioning the potential for advancement within PROCEPT BioRobotics and how you plan to continue developing your skills. Express your desire to contribute to innovative solutions in surgical robotics as a long-term goal.

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Full-time, on-site
DATE POSTED
December 7, 2024

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