Job details

Product Advisor

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will provide technical guidance to both internal & external teams, as well as support the engineering team as needed. You will ensure providers have a successful member experience with the LENS (Learning and ENgagement System) digital visual management system including access management and training.

Responsibilities:

Ability to be a member point of contact for LENS provisioning/implementation.
Troubleshoot and document errors and/or issues.
Provide technical expertise and guidance during provider check-ins, and as requested by internal employees.
Serve as a contact for providers and communicate their needs/requests to the product team.
Provide product training to users – onsite and virtual.
Write release notes and communicate changes to internal stakeholders and members.
Provision LENS boards for member’s pre-launch.
Communicate with the Leadership Team and report out on working groups, and initiatives involved in, and identify value added to the company based on those working groups.
Provide support to product management and development engineers by serving as the voice of the end user.

Qualifications:

Relevant degree preferred.
2 or more years of relevant experience required.
Proficient skills in Microsoft Office Suite preferred.
Self-motivated with a positive attitude and a strong work ethic.
Strong written and verbal communication skills with experience presenting to a variety of audiences preferred.
Ability to work in a team environment that requires quick turnaround and quality output preferred.
Willingness to travel.

Estimated Hiring Range:

$68,500.00 - $99,400.00

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

By Vizient

Vizient is the nation’s largest member-owned health care services company. Backed by network-powered insights in the critical areas of clinical, operational and supply chain performance, Vizient™ empowers members to deliver exceptional, cost-effec...

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FUNDING

Private

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Irving, TX

DATE POSTED