Product Analyst

The Role
We're looking for an analyst (OR Data Scientist) to join the Data team at Chapter. You'll join a tight-knit team and be empowered to work closely with our product teams to help build out the future of analytics at Chapter. You'll be focused on understanding user behavior, especially as it relates to our web and membership experiences.

Some of the things you can look forward to at Chapter
You'll be working closely with our amazing team of product managers to help them understand user behavior with our customer facing products. You'll be helping establish the foundation for data-driven decision making at Chapter, which includes problems like user segmentation, experimentation, engagement, retention and churn. Ultimately, you'll be part of a team that will focus on making sure that we deliver delightful customer experiences and improve the lives of the 10,000 Americans entering retirement every day.

Key Responsibilities

• Work cross-functionally with PMs and engineers and business teams to define and calculate key metrics and make them available through dashboards and analyses
• Build and maintain critical data sources related to product initiatives
• Present learnings and insights in close collaboration with PMs to cross-functional teams
• Be a close partner to product managers in impact sizing and prioritizing their roadmap

Qualifications

• 3+ years of experience in analytics related field
• Comfortable with SQL/python or other query compatible language. (We use pyspark; prior experience is helpful but not required)
• Proficiency with quantitative analysis and visualization. Able to turn ambiguous and messy data into presentable insights.
• Comfortable with ambiguity, strong attention to detail, strong communication, ownership orientation, empirically driven,