Product Manager

ABOUT LEASELOCK

LeaseLock is the world’s leading insurtech platform for real estate.

We provide lease insurance to eliminate security deposits from the rental housing industry—removing complexity for residents and operators while creating superior financial performance for asset owners.

We’ve insured over $2B in leases. Our clients include the largest property management companies and ownership groups in the world as well as SMBs and independent owners. Our global investors include SoftBank Ventures Asia, Wildcat Ventures, Westerly Winds, Vertex Ventures US, Liberty Mutual Strategic Ventures, American Family Ventures, Moderne Ventures, and Mucker Capital.

LeaseLock deploys seamlessly within existing property software to increase lease conversion, drastically reduce deposit administration and regulatory risk, and improve the resident experience.

ROLE SUMMARY

As an Associate Product Manager you will work closely with engineers and lean into the delivery component of product management. You will be the product owner of your domain and provide support to the engineering team while delivering cross-functional value to stakeholders. You are expected to be driven, self-sufficient and organized. You understand that accurate data flowing through our platform prevents future pain. You proactively communicate when a problem arises, so you can put your head down to address the issue. You collaborate with warmth and positivity. Empathy guides your decision making. And, you are comfortable being direct so we take action and adapt to do the right thing.

This role is open to remote candidates in the US.

You report to the Director of Product, Enterprise who works remotely in Eastern Time. LeaseLock is headquartered in Marina Del Rey, CA and with core working hours in Pacific Time.

RESPONSIBILITIES — You will:

• 
  You will be a Product Manager within our Enterprise Systems team supporting the development of our Salesforce Platform. You will work with either a team of Salesforce Engineers or backend engineers.
• You will be responsible for creating functional and nonfunctional requirements as well as acceptance criteria. You will be expected to learn your domain and become a subject matter expert. You will know the in and outs of your product and understand the impacts of the solutions that you design and deliver.
• Create a strong working relationship with cross-functional stakeholders, product managers and engineers to gain alignment and keep communication fluid.
• Own the E2E product lifecycle from discovery and documentation through delivery and status updates.
• Dig into and learn the system capabilities and restrictions; identify gaps and optimize processes to allow the company to scale.
• Manage and prioritize the team's backlog; ensure the company and team’s goals, NSO’s and product roadmap are being considered.
• Review tickets from stakeholders, perform root cause analysis, and determine priority.
• Surface qualitative and quantitative data to inform decision making and measure the impact of the work delivered by the team.
• Host recurring “office hours” to demo new releases and discuss feature prioritization.
• Run weekly sprint planning meetings.

QUALIFICATIONS — You have:

• 
  Experience as a product manager or business analyst or other technical position
• Managed a key business process with measurable results
• Triaged feature requests and bug fixes to balance short-term wins with long-term gains
• Written SQL queries and worked with self-serve data tools
• Presented technical solutions to non-technical stakeholders
• Triaged data integrity requests; balanced triage against long-term strategic vision
• Respect for the compliance and security requirements of a tightly regulated industry like insurance or finance.
• Integrated systems via API and flat-file data exchanges (Preferred)
• Empowered Engineers to find creative solutions that minimize technical debt and expedite delivery (Preferred)
• Experience with systems that manage ledgers or financial transactions and legal paperwork (like property management systems that manage leases, rent payments, and other charges) (Preferred)
• Experience in the insurance, finance or multi-family industry (Preferred)

INTERVIEW PROCESS

All interviews will be conducted remotely through video conference. After an intro call with a recruiter, you will interview the hiring manager and up to 3 additional interviews with product and engineering. Interviews can be split across multiple days. You may have a chance to meet with the CEO and founder of LeaseLock before receiving an offer.

BENEFITS

• 
  Full medical, dental, and vision benefits
• 401k matching
• Unlimited vacation time
• Equity in a venture-backed company
• Opportunity to build a brand entering the Growth startup stage
• Help make a difference in housing affordability in America

LEASELOCK VALUES

• 
  Customer — The customer’s success is our top priority
• Empathy — We support each other and embrace our diversity
• Integrity — We show up with honesty and bring our authentic self to every situation
• Innovation — We empower ideas and make an impact with an infinite mindset
• Optimism — We are ambitious, resilient, and committed to achieving our goals

LeaseLock is committed to creating an inclusive environment. We are proud to be an equal opportunity employer. We focus on equality. We believe in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other traits that make us different.

In accordance with the Occupational Safety and Health Administration's ("OSHA") recent emergency temporary standard ("ETS") on employee vaccination requirements, LeaseLock requires that all employees maintain current proof of vaccination or present a negative COVID-19 test weekly as a condition of employment. Please be advised that this role will require proof of vaccination prior to start of service or an agreement to submit COVID-19 test results on a weekly basis.

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