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Product Manager, Decisioning and Loan Management System

We started Novo to challenge the status quo—we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to FinTech platform for small businesses (SMBs). Novo is flipping the script of the FinTech world, and we're excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

Why Novo?

Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America
Positive, inclusive, supportive culture cheering you on your journey
We work with very new technologies and architecture patterns
We provide learning and development budgets to help you grow and bond with your team
Hybrid work culture
Offices in NYC, Miami, and India for those that want to whiteboard in person

About the Role:

We are looking for a Product Manager to join our Product team and work on exploring, shaping, and building the future of small business products. As a Product Manager, you will have the support, sponsorship, and mentorship of a Senior Product Manager. Product Managers will work directly with engineering, design, operations, compliance, and other teams. At Novo, we believe in product discovery and definition as much as we do development and delivery. Come learn about the modern small business entrepreneur and how you can help support 99.7% of all businesses in the U.S.A.

Responsibilities:

Driving and defining your product roadmap on a continuous basis by speaking to customers, discovering opportunities, and evaluating the impact on business outcomes
Creatively testing assumptions and ideas using surveys, prototypes, and data, to quickly build or remove confidence in solutions
Prioritizing solutions and working with design and engineering resources to deliver them from start to finish
Collaborating extensively with external stakeholders on opportunities and solutions
Developing product documentation including specifications, wireframes, site maps, and process flows
Performing end-to-end data analysis on product fit and any launch impacts to our user base
Work closely with product marketing to promote any offerings
Building your skillset to eventually lead a specific domain with dedicated engineers and designers

Requirements for the Role:

Things you're good at

Product management experience in financial products with knowledge and understanding of ACH, card processing, check processing, lending, etc.
Demonstrated experience building product features that are in the flow of funds.
5-7 years product management experience in mobile and/or web apps
Ability to create detailed specifications including core and edge cases; able to get features scoped, built, launched, and adopted efficiently.
Ability to communicate across technical and non-technical teams- take complex problems and opportunities and turn them into tactical projects
Highly self-reflective - demonstrates ability to learn and grow in their position: reflects on past work and figures out how to improve the next time

About our stack

Jira
Confluence
Sprig
Segment
Business Intelligence Platforms (SQL/PSQL a plus)
Figma
Miro

Benefits

Competitive salary and meaningful equity
Unlimited PTO
Health, vision, and dental insurance
Monthly wellness stipend
401k

How We Define Success:

Improve UX on a particular feature for maximum NPS/CSAT
Migrating to a new vendor/system to unlock new capabilities and better UX

Nice to Have, But Not Required:

Technical background in a software engineering role, or have relevant technical experience.
Understanding of how worker queues function, you can read API docs and suggest implementations, and you can also jump in and write some code if needed.
Fintech & SaaS company experience
Vendor selection experience
Lives or dies on if someone is buying your product

#LI-DB1 #LI-Hybrid #LI-Remote

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Novo Glassdoor Company Review

4.3