Job details

Product Onboarding Specialist

Job Summary:

The Product Onboarding Specialist is responsible for monitoring and analyzing master and transactional data in relation to the creation and maintenance of products. The individual adds value by understanding how the data is used and ensuring the data is accurate, complete, transaction ready and products are onboarded with speed to meet the business goals. The role assists the buying team in the review of item set up phase related to product samples, product set up, site merchandising and maintains reporting in order to track and ensure timely and flawless additions to the website. The position requires exceptional global master data knowledge, interpersonal skills, and the ability to multi-task in a fast-moving environment. This role will be part of the Purchasing and Merchandising team and will have a strong collaboration with the planning, MDM, Compliance, and Content teams.

Job Expectations:

Drive new product/brand onboarding process to ensure timely and quick addition to market.
Coordinate and execute Master Data creation and maintenance.
Provide governance services in support of master data management, hold suppliers and buyers accountable to Master Data standards and guidelines
Create items in SAP via MDM ticket and complete onboarding across all systems, Catalog, Pricing portal. Including product merchandising activities like groupings.
Create Brands in Catalog as they appear on the brands website and communications.
Manage the flow of new products into the sample room.
Maintain a daily log of newly arriving samples or items with no samples.
Communicate with the buying team to identify and prioritize select samples to on-board.
Coordinate the review process and exchange of products between teams, checking out and checking in to account for all product samples. And also track product samples shipments.
Review and utilize reports to support onboarding KPI's, manage the process and issues.
Assist the Sr. Purchasing Manager on onboarding related projects and day-to-day activities.
Comply with company policies and procedures, including safety, business ethics, and standards of conduct.

Knowledge, Skills and Abilities:

Developing and beginner level negotiating skills
Strong analytical, data management and decision making abilities
Strong mathematical skills with understanding of retail pricing concepts
Ability to communicate written and verbally in a professional manner with people at all levels of the organization and external contacts
Great attention to detail, highly organized
Ability to handle multiple tasks, problem solve and prioritize with awareness of deadlines
Ability to work independently with little supervision
Excellent organization skills

Equipment Knowledge:

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of one (1) to two (2) years of progressive experience in a directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus.

Education Requirements:

Bachelor's Degree in Business or related field preferred, or a combination of education and equivalent work experience

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The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$65,000—$115,850 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth's best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We're the world's largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we've been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.