Think insurance is boring? We did too. So we built a company that takes everything you think you know about buying insurance and turns it on its head.
At Cover, we want to become the largest and most customer centric insurance company in the world.
Founded in 2016, Cover is a mobile-first insurance platform licensed in all 50 states, working with over 35 carriers and underwriting our own insurance products. We were part of Y Combinator’s W16 batch, and have gone on to raise $37 million across three funding rounds backed by world class investors.
We’re growing fast. In the past year we’ve scaled the team across our San Francisco and Toronto offices. Across our diverse and multi-skilled team we’re working together to deliver a service that’s effortless to interact with, transparently priced, and built on a sustainable and long term footing.
We’re pushing hard to make our vision of insurance a reality and we want dedicated, inquisitive and collaborative people who are ready to play their part in achieving our goal.
The Role
With the success of our Cover Auto insurance offering, we are looking to scale our production operations team to support a growing number of agents as we continue to expand our product across additional states and different lines of insurance.
In order to support this growth and ensure that we continue to offer a smooth quoting and policy servicing experience, we are looking for a dedicated Production Support Engineer to join our Cover Advisors Platform (CAP) team.
In this role, you will respond to questions from agents and service reps, collaborate with the insurance domain experts, product members and engineers on triaging, reproducing, and fixing issues in a prompt manner, document known gaps and workarounds, stay on of open issues, brainstorm process improvements and most importantly keep a close eye on the
We are looking for curious, empathetic, supportive, and self-aware candidates
#LIRemote
#LI-TF1
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.