Security Advisor

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

The Proficio Cybersecurity Advisory team is a cross-functional group of security experts responsible for assisting our clients in all stages of the relationship. Advisors will be positioned as a trusted security resource, service specialist, and liaison between the client and Proficio service delivery teams. Security advisors will focus on two key areas: 1. They will work closely with the service delivery teams to ensure successful implementation, deployment, and ongoing service. 2. They will serve as a client-facing technical resource to provide guidance in a number of security-related areas including network monitoring, security policy, risk assessment, gap analyses, and more.

ROLE & RESPONSIBILITIES

• Engage with clients during the on-boarding phase to review their current security posture.
• Improve ability of service delivery teams to provide high quality security monitoring services by gathering detailed infrastructure, topology, and business context information from the client. The information gathered during business context discussions will help drive custom development efforts, provide additional context to the analyst teams for use during investigations, and enable deep understanding of the client's security posture in order to provide appropriate guidance.
• Assist with client adoption of Proficio security monitoring services.
• Understand client risk tolerance, security posture, compliance requirements, and internal security needs in order to provide guidance on how to address gaps in coverage or compliance.
• Conduct regular security reviews (monthly & quarterly) with clients and make recommendations for tuning SIEM Use Cases, creating new deliverables including correlation rules, reports, dashboards, or other visual summaries, and to discuss new and emerging security threats and potential level of client exposure.
• Identify gaps in security coverage and provide recommendations to improve security posture. This may come in the form of process improvements, recommendations for additional security controls, and/or new Use Case development.
• Work with all service delivery teams to make recommendations for service improvements.
• Discuss cyber threat landscape as it applies to the client’s environment and sector.

• 3+ years of progressive experience in the Information Technology field. This can include, SOC operations, networking, professional services, security engineering, etc.
• Bachelor's degree in computer science, information technology, or related field highly desired.
• Industry security certification(s): CISSP or CISM (preferred), others welcomed.
• 2+ years of experience in a security operation center.
• Experience with managed services highly desirable (MSSP/MDR)
• Experience with SIEM technology (Splunk, ArcSight, Logrhythm, Elastic Stack, QRadar, MfAfee, Alienvault, etc.) required.
• Ability to communicate effectively with client staff at all levels including the executive C-suite. The security advisor will be communicating with clients and internal staff via phone, email, and on-site meetings daily.
• Experience designing, testing, and communicating technical requirements to service delivery staff (IE, developers & engineers).
• This is a corporate office based position and requires the ability to travel up to 25%

• Salary range DOE: level I $95K+; level II$115K+; level III $130K+
• Peer training and mentoring with upward mobility
• Health, Dental and Vision plans available first of the month and other benefits available from day 1
• 401K plan
• Gym reimbursement
• Employee Assistance Program
• Life and Voluntary Life Insurance programs
• A culture that is flat enough for you to have a “seat at the table”, but layered enough to provide you with mentoring and support
• A place to work where security is considered a “team sport” – we work together to identify and stop cyber attacks
• Proficio is an EOE Employer
• Proficio collects certain personal information upon your submission of an application for an open position. More information is available about your consumer rights and our privacy policy at www.proficio.com/privacypolicy