Program & Operations Coordinator Academic Affairs

• General office support including but not limited to ordering supplies, processing requests, and coordinating travel for the Office of the Provost in Burrowes Hall.
• Represent the Provost’s office as the first point of contact for academic affairs by greeting visitors and accepting, documenting, and routing calls from a variety of stakeholders.
• Provide administrative support and project coordination, for the Office of Academic Programs and Planning.
• Coordinate and support tasks associated with accreditation, including the comprehensive evaluation and other recurring reports.
• Coordinate and support tasks associated with assessment projects, curriculum, and academic program reviews.
• Coordinate and support tasks related to the delivery and continuous improvement of academic programs.
• Assist with project management including maintaining timelines and tracking deliverables from university-wide stakeholders
• Manage the calendar of Academic Affairs
• Document standardized procedures
• Schedule meetings with faculty and staff stakeholders, coordinate meeting logistics, take minutes, draft task lists and coordinate completion of the task list
• Maintain websites and files for document collection and dissemination of project-related information
• Execute project-specific communication plans
• Assist in creating marketing materials for projects and initiatives within the office
• Develop and maintain positive working relationships with other LUC Schools and Departments (e.g., marketing, catering, campus reservations, administrative assistants, faculty, and staff).
• Basic accounting functions including processing purchase requisitions and invoices and assistance with monitoring account budget
• Other job-related duties as assigned

• Bachelor’s degree in related field and three years of related experience.
• Strong attention to detail, organizational, and time-management skills
• Excellent oral, written, and interpersonal communication skills
• Experience in customer service related roles
• Must be able to work well within a culturally diverse environment with the ability to handle all situations with tact and diplomacy
• Experience coordinating meetings with multiple stakeholders

• Experience with digital project management systems (e.g., Monday.com).
• Working knowledge of web, graphic, and video design methodologies and applications, web technologies preferred.
• Bachelor’s degree and 3 years of experience in administration or as a project coordinator in higher education, non-profit or related field.
• Demonstrated success with planning, coordinating, and implementing large and small-scale, detail-orientated projects and events
• Ability to build relationships, synthesize input from multiple stakeholders, and work collaboratively with faculty and staff across the University on team-based projects
• Strong aptitude for learning new technologies
• Knowledge, understanding, and commitment to the mission and values of Loyola University Chicago

Diversity, Equity, and Inclusion