Program Coordinator Level 1

Project Overview
The Project Coordinator plays a crucial role in supporting the daily activities of the Business Unit and contributing to the successful implementation of projects and initiatives. Under the guidance of the Business Unit head or Project Manager, the Coordinator assists in project planning, coordination, documentation, and communication. This position offers an opportunity for growth and learning within the organization.

Job Functions & Responsibilities
1. Assisting in project planning and coordination: Collaborate with the Project Manager to create project plans, define project scope, and coordinate project activities. 2. Documentation and reporting: Maintain project documentation, including meeting minutes, progress reports, and project timelines/schedules. Ensure timely reporting of project milestones to stakeholders. 3. Communication and collaboration: Facilitate effective communication between cross-functional team members, stakeholders, and vendors. Coordinate meetings, prepare agendas, and ensure follow-up actions are taken. 4. Risk management: Identify potential risks and issues that may impact the project. Assist in the development of mitigation strategies and contingency plans. 5. Quality assurance: Monitor project deliverables and ensure they meet defined quality standards. Assist in conducting quality reviews and implementing corrective actions when necessary. 6. Resource coordination: Assist in resource allocation and tracking. Coordinate with different teams and departments to ensure the availability of resources required for the project. 7. Research and analysis: Conduct research (quantitative & qualitative), under management guidance, on project-related topics and contribute to data analysis for informed decision-making. 8. Content development and management: Assist internal stakeholders to develop and manage content for business-related intranet sites. This includes updating content, ensuring its relevance and accuracy, and organize information in a user-friendly manner. 9. Ad hoc support: Assist the Business Unit head and Project Manager with various tasks, such as preparing presentations, organizing project-related events, managing project-related documentation, calendar and travel requests.

Skills
1. Organizational skills: Ability to prioritize tasks, manage multiple deadlines, and keep project documentation and files well-organized. 2. Communication skills: Strong verbal and written communication and presentation skills to effectively interact with team members, stakeholders, and vendors. 3. Attention to detail: Meticulous in documenting project information, tracking progress, and identifying potential issues. 4. Problem-solving skills: Ability to analyze situations, identify solutions, and make recommendations for resolutions when faced with challenges or obstacles. 5. Collaboration and teamwork: Work effectively with cross-functional teams, promote a positive team environment, and foster collaboration. 6. Time management: Efficiently manage time and resources to meet project deadlines and deliverables. 7. Adaptability: Flexible and open to change as projects evolve, adjusting plans accordingly. 8. Basic technical understanding: Familiarity with project management principles and tools. Proficiency in using project management software is a plus. 9. Confidentiality: Demonstrated ability to handle sensitive information with discretion and maintain strict confidentiality. Respect for privacy and the ability to adhere to confidentiality protocols and policies. 10. Analytical and Quantitative Aptitude: Demonstrates the ability to analyze data, perform basic quantitative analysis, and interpret information to support decision-making. Willingness to learn and further develop analytical skills. 11. Research: The ability to gather relevant information and analyze data to support project-related activities and present research findings in a clear and concise manner.

Education & Certifications
Bachelor's degree