Program Director- Applications Management

Veradigm is in search of a Program Director for applications management. The ideal candidate for this role will drive execution of the largest and most complex global programs across the delivery lifecycle while using their expertise to remove barriers and deliver successful outcomes.

Operating at the most senior level with customers and/or internal stakeholders; managing business change and implementing business strategy to meet the goals and objectives of the organization and our clients.

Essential Functions

• Provide leadership and direction to drive predictable delivery for the largest, most complex, and critical projects, leveraging deep expertise and experience to drive scope, resources, and project. Drives overall strategy for project delivery across a varied environment of technology and partners, connecting cross-functional, global, and virtual project teams to deliver a successful program.
• Demonstrate proven experience to foster and manage successful relationships with senior executive stakeholders aligning expectations and achieving successful program outcomes.
• Manages stakeholder communications executive-level leaders on project health, issues, and financial performance throughout entire project lifecycle, tailoring communications to the audience, anticipating stakeholder requirements and adapting the plan accordingly. Establishes formal rhythms to ensure tracking and maintenance deliverables and collect and report status with all important stakeholders.
• Hold a solid understanding of business financial practices and a deep understanding of program financials, proactively oversees robust financial governance.
• Oversees and proactively manages risks and issues within and projects of extremely high complexity, leveraging previous experience and subject matter expertise to evaluate trends in risks and optimize mitigation strategies across projects for high-impact risk scenarios using qualitative analyses (e.g., probability, impact, urgency) mitigation plan for high impact/probability risks. Leads critical recoveries and engages in resolving escalations across other critical projects and ensures tools are updated. Manages issue closure as a high priority and utilizes contingency planning to proactively respond when risks become issues. Prevents and manages complex escalations through strategic and targeted communications with executives and delivers difficult messages as needed.
• Create an inclusive environment oriented to trust, accountability, open communication, and creative thinking. Continually demonstrate a growth mindset, acquiring new skills whilst maintaining your development and adaptability.
• Orchestrates and oversees a broad range of project metrics on the largest, most complex projects with extremely high visibility. Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success and adapts to high-impact changes throughout project lifecycle.
• Ensures timely completion and quality of deliverables and tracking of agreed upon metrics across the largest, most complex, and critical projects by applying quality management techniques for collecting data (e.g., benchmarking, interviews), monitoring output and implementing corrective action while proactively ensuring time and resources needed to mitigate quality risks.

Knowledge, Skills, and Abilities

• Experience in Sales / Sales Operations (Strongly preferred)
• Experience in Contract Management (Strongly preferred)
• Experience in Order to Cash and Revenue Recognition (Strongly preferred)
• Experience in SFDC
• Experience in Oracle
• Experience in SAP
• Experience in Zuora
• Strong organization and time management skills
• Excellent analytical and problem-solving skills with a high attention to detail
• Excellent communication, presentation, and interpersonal skills, and ability to work with diverse personality types.
• Ability to manage multiple projects and deadlines simultaneously.
• Build and maintain strong and trusting relationships with team, stakeholders, and senior leaders/executives.
• Must be highly self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems.
• Superb negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts.
• Ability to identify and remove impediments, as well as prevent distractions for the team.
• Strong conviction in the role of project management and willingness to take on challenges.
• Advanced MS Office Suite skills are required (PowerPoint, Word, Excel, Teams)

Job Requirements

• Bachelor's Degree or equivalent Technical / Business experience (Required)
• 14+ years relevant work experience; 2-3 years at the Principal level or equivalent experience (Preferred)
• PMP, PMI-ACP, or PRINCE2 PMP, PMI-ACP, PRINCE2 or similar project management certification (Preferred)
• Lean Six Sigma, Scrum, or SAFe For development PMs: Lean Six Sigma, Scrum, or SAFe certification (Preferred)
• Up to 10% travel may be required.