Program Manager (Marketing)

Responsibilities for Program Manager:

• Helping our CMO and Marketing team to drive transformational projects; implementing new cross-functional, multi-geography projects across customer lifecycle management
• Planning, scheduling, and coordinating of multiple workstreams; including coordination with single-workstream project managers and product owners
• Keeping status records and presenting them to various stakeholders including contributing team members and executives; assets developed will have the appropriate level of fit and finish by stakeholder-type and reporting event significance (e.g., executive steering committee reviews required polished presentations, while daily stand-ups employ collaboration tools such as Monday, Confluence etc.)
• Team minoring to ensure appropriate utilization of resources to improve capacity/velocity
• Ensuring that each team member is engaged in the project with meaningful contribution, encouraging a consistent and sustainable pace with a high-level of quality across all deliverables
• Communicating completion pace to all stakeholders; ideate and implement strategies to increase velocity where necessary; escalation, well in advance, of program impacts that could result in a material delay
• Contributing to the development and/or refining program process and governance
• Communicate clearly and consistently—serve as a trusted advisor ensuring alignment on workplan, roadmap/priorities, and deliverables across CommerceIQ teams and client teams

Qualifications for Program Manager:

• Bachelor's degree in Business, Marketing, Communications, Computer Science or Engineering is required
• 10+ years delivering iterative/agile projects; 1+ year in a Scrum Master role preferred
• PMI-ACP certification prefered
• CAPM or PMP certifications strongly preferred
• Proficiency and/or willingness to learn a variety of digital collaboration tools such as MURAL, Confluence, Jira, Monday etc.
• Excel and Powerpoint Pro
• Exceptional planning and organizational skills, ability to lead cross-functional, integrated projects and teams
• Ability to resolve complex problems creatively
• Strong verbal and written communications skills, with the ability to influence various stakeholders

Ideal candidate profile:

• A proactive self-starter, demonstrating high initiative and critical thinking. Proven ability to think strategically, but with exceptional attention to detail in execution.
• Highly collaborative and organized and understands how programs integrate into overall marketing campaigns.
• Ambitious, process driven, and fun!