Project Coordinator (FloorCrafters)

FloorCrafters provides quality flooring and cabinet installation services for new construction and remodeling projects throughout Central Florida.

We are looking for a qualified Project Coordinator to help our company continue to grow. The position manages the customer service process from taking the customer’s inquiry for services, through collecting final payment. The best candidate would be someone who loves to own every phase of the project and be relentless when it comes to taking care of Customers, acting as the conduit between the Homeowner, the Project Manager, and the Installation Team.

Duties and Responsibilities:

• Schedule new appointments for Project Managers.
• Review the requirements of a job and availability of labor with Project Managers.
• Review and verify installation work orders and verify materials for a scheduled job.
• Oversee installation schedules, jobs, and resources.
• Prepare material cut sheets for the installer and the warehouse.
• Monitor jobs in progress with installers and Project Managers
• Maintain customer’s pulse throughout the project.
• Find workable solutions for issues that may arise.
• Visit jobsites when necessary to either consult a client, collect payment, take photos of job completed and/or collect an onsite survey.
• Maintain up-to-date files on installers.
• Work to keep projects within budget.
• Review installation invoices for additional materials.
• Process payroll for Installers.

Requirements:

• Construction and/or Remodeling experience strongly preferred.
• Construction software program (ex. RFMS) experience preferred.
• Ability to multi-task across different platform: phone, computer and in-person.
• Strong organizational skills.
• Strong verbal and written communication skills.
• Desire to work in a fast-pace environment with different departments.
• Familiarity with email programs, preferably Microsoft Outlook.

Compensation information is dependent upon the experience and performance.