Project Management Intern

About Veolia North America

A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Position Purpose:

The IT Project Coordinator - Intern primary role is to assist the project managers, resource managers and DB&T partners from CORP domain to plan, execute, track projects according to our project management methodology. The Project Coordinator - Intern prepares PMO related reports such as workforce planning, portfolio reports, KPIs and metrics reports. The team member will be expected to create and update project plans, run scrums for small to medium size projects. We will also expect the person in this role to manage RAID logs and track critical items. This is a great exposure with outstanding learning opportunity for anyone who wants to launch a career in project management in the future.

Primary Duties/Responsibilities:

• Direct and manage development of projects of increasing complexity and importance.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop small-scale project plans and associated communications documents.
• Run scrum meetings for small to medium size scrums.
• Prepare minutes for project management related projects and deliverables.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• With the assistance of senior project managers, estimate the resources and participants needed to achieve project goals.
• Assist senior project manager in tracking budget proposals and spend.
• Identify and resolve issues and conflicts within the project team. Manage and track RAID items.
• Identify and manage project dependencies and critical paths.
• Track project milestones and deliverables. Escalate potential delivery no longer on track.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Proactively manage changes in projects under his/her purview. identify potential crises, and devise contingency plans.
• Define and measure project success criteria.
• Perform lessons learned at the end of his/her project.
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Produce workforce planning, portfolio level reports from information extracted from our PPM. Look at any automation capability.
• Prepare project documentation ( PMO related) and work with other members of the team to make sure they have appropriate documentation completed.
• Work with technical and change management team to make sure specific training is being developed, coordinated and delivered.
• Work with service desk for his/her project for support transition.
• Coordinate user authority assignment with local user authority managers.
• Assist in the development and maintenance of standard procedures and best practices for system use.
• Assist senior project manager and DB&T partner in producing KPI’s related reporting.
• Attend internal training to increase project management knowledge.

Education/Experience/Background:

• High School diploma or GED equivalent required.
• 2 years of post high school education completed.
• Some direct work experience is expected.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.

Knowledge/Skills/Abilities:

• Some familiarity with project management skills ( process ,deliverables).
• Ability to take a business problem and decompose in smaller more manageable tasks.
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Strong familiarity with standard Microsoft Office software and operating systems (Windows NT/2000/XP).
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Ability to research solutions and troubleshoot middle to complex problems.
• Ability to communicate ideas in both technical and user-friendly language.
• Proven analytical and creative problem-solving abilities.
• Strong customer service orientation.
• Thirst for learning.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.