Project Manager

Fortinet is looking for a Project Manager working directly with R&D, Customer Support and Sales team to manage critical pre-sales feature development and post-sales issue resolution related to Fortinet’s key products. You will manage the escalations from the field, understand the details of the customer new feature requirements and issues and track down the projects until a solution is delivered.

Job Requirements:

• Previous experience in project management, technical support, software development or QA
• Previous experience in handling complex customer escalations and working closely with sales and support engineers
• Knowledge of TCP/IP, firewalls, routers, switches, VPN, IPS, Antivirus, Web Filtering, Antispam, etc.
• Sense of urgency on the field requests and good judgement on case severity and business impact
• Strong communication skills (written and verbal) and professionalism
• Self-motivated, detail-oriented, ability to work under pressure

Educational Qualifications:

• Bachelor's Degree in Computer Science, Engineering, or a related technical discipline
  

The US base salary range for this full-time position is $110300-$183900. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

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