Controller

Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our intuitive approach to payment plans and relief distribution leads to improved enrollment and recovery rates that significantly exceed industry standards. As a result, individuals clear their debts more quickly and incur fewer penalties, while our partners experience fewer delinquencies and increased revenue.

At Promise, we prioritize treating people facing financial difficulties with respect and dignity, offering them the necessary tools and resources to thrive. Our team's expertise spans various sectors, with technology specialists from renowned companies like Google, Stripe, and Palantir, as well as esteemed government leaders.

We've successfully secured over $50 million in funding, with backing from prominent investors like 8VC, Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (previously known as Sweat Equity Ventures), and Howard Schultz. We are honored to have recently been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

Role Overview

As the Controller at Promise, you will step into a pivotal financial management role. You will lead crucial accounting operations including revenue recognition, AR, AP, payroll, and financial reporting. This role not only supports the financial backbone of the company but also drives the establishment of fiscal benchmarks and controls in coordination with the CFO. Your strategic and operational impact will help steer Promise through our scaling efforts, navigating the complexities of a growing SaaS environment in the Series B stage and beyond.

What You'll Do

• Take charge of comprehensive accounting activities including month-end close processes, payroll, accounts payable, and accounts receivable to ensure accuracy and timeliness in financial reporting.

• In collaboration with the CFO, develop and maintain financial and operating benchmarks, budgets, and monitoring programs, delivering critical financial insights that influence company strategy.

• Prepare for and manage annual financial audits, ensuring compliance with accounting standards and regulatory requirements.

• Standardize accounting policies and procedures across the organization to enhance financial integrity and operational efficiency.

• Implement and reinforce internal financial controls and guidelines to safeguard company assets and ensure adherence to financial policies and procedures.

What Will Enable You

• Proven experience in accounting roles within a SaaS environment, ideally at a senior level in a Series B or larger startup.

• CPA (Certified Public Accountant) or CA (Chartered Accountant) credentials are preferred.

• Strong capabilities in using financial software and platforms, with a particular proficiency in Google Sheets.

• Ability to conceptualize and implement financial strategies and solutions that align with the company's growth and operational goals.

• Excellent communication skills to effectively collaborate with internal teams and stakeholders, ensuring clear understanding and implementation of financial policies and strategies.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.