Lead Visual Designer

Job Title: Lead Visual Designer

Product Design at Prompt

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. We strive to push the boundaries of what a user can expect from healthcare software. As the fastest growing company in the space and the new standard in healthcare technology, we are looking to bring on a Lead Product Designer to create simple solutions to complex problems while leading the team and promoting better processes and standards. If that’s interesting to you, read further.

Everyone at Prompt, from our newest designer to our CEO, understands that the design process is our primary tool for empathy, problem solving, and innovation. Our product process is designed to de-risk what we build early by delivering a minimum viable product (feature) as fast as possible to gain feedback and iterate quickly. As the product matures, we will move toward a discovery driven approach to de-risk before we actually implement. 

We’re doing something special here and that should be clear to our customers and our prospects.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

The Role

As the Lead Visual Designer, you will spearhead, collaborate on, and bring to fruition all creative endeavors across diverse marketing channels, including but not limited to independent or lead contribution for digital advertising, event signage, social media, email marketing, and web design. On top of IC work you will be leading the visual portion of public facing system work, shaping the brands visual DNA, and ensuring that the quality is upheld across the other designers.  Prompt is experiencing rapid expansion, and this leadership position necessitates close collaboration with marketing colleagues to craft and enhance processes that amplify our creative output, while pinpointing projects with the utmost potential for business impact. Above all, your role will be to motivate and guide our team of talented designers, ensuring a steady stream of compelling creative output from inception to realization.

Primary Responsibilities

TLDR Version

• Report to the Head of Experience and partner with your peers in Design, Marketing, and at times, Product.

• Help strengthen processes across the marketing and design pipeline

• Work as both an individual contributor as well as manage other designers

• Resource management and project scoping

• Strong presentation skills. Must be able to clearly articulate your work to stakeholders.

• Help shape our brand identity and build consistency across the work

• Grow the team and fight for processes and standards that will help us move faster and produce higher quality.

Detailed Version

Creative/Hands-on Work (60%)

• Help develop and review creative briefs that provide strategic insight and creative inspiration

• Work with marketing and content writers to produce standout and strategically focused concepts and campaigns

• Help identify projects that drive the largest impact for the business

• Manage and work independently, under tight deadlines, while juggling multiple projects

• Estimate design hours

• Lead creative presentations

• Drive for ownership of the impact of design on each project through quant/qual data

• Share responsibility with achieving consistent branding as well as contribute to the strengthening of the brand identity

Management (20%)

• Assign design resources best suited for each project based on ability and workload

• Manage workloads to maximize productivity of the design team, ensuring that everyone has an equal and healthy amount of projects

• Work closely with marketing to ensure that deadlines are being accurately communicated and timelines are met.

• Help unblock the designers if there are issues to delivering the work on time

• Identify and Interview prospective creative/design candidates as we grow

Leadership (20%)

• Become the creative voice for the marketing team

• Develop good relationships with your counterparts and team

• Work with marketing and sales to understand their growth strategies and help the business grow

• Work with your manager to address performance, workflow, and quality issues and develop long-range plans for the design team

• Lead the design teams in development of concepts and execution of all projects

• Demonstrate you understand our product and marketing challenges and are responsive to the strategic and creative needs

Requirements:

• 10+ years of total professional experience or 3+ years as a senior+ or higher (preferably in a SaaS environment) can be agency

• Experience designing across multiple platforms and channels

• Experience storyboarding and concepting campaigns

• We mostly work in Figma and is a critical tool for our success

• Worked with technical/design teams to create user flows, wireframes, and high fidelity prototypes

• Experience driving progress on solutions to complex problems

• Excellent written and verbal communication skills

• Portfolio highlighting multiple projects and your direct contributions

• Experience helping other designers grow

• Experience working with Design Systems

Perks - What you can expect:

• Competitive salaries

• Remote environment

• Equity compensation in the form of stock options

• 401k

• Health Insurance Benefits

• Generous PTO

• Company-wide sponsored lunches

• Prompt is a remote company. If you live close to our HQ in Bergen County NJ, we would love to get some in-person time when it works for you.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.