Professional Services Consultant - Information Protection

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate OverviewProofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.We are singularly devoted to helping our customers protect their greatest assets and biggest security risk their people. That’s why we’re a leader in next-generation cybersecurity.Protection Starts with People. Proofpoint.The RoleThe Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Sigma Platform (Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), Proofpoint Intelligent Classification, Web Security) as well as third party DLP solutions (Microsoft + Symantec DLP offerings). This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success. Proofpoint’s Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint’s top accounts. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company’s custom data security program.Your day-to-day• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations for improvements to optimize Proofpoint technologies.• Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people.• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high.• Present updates to management identifying risks, challenges, and proposed solutions.What you bring to the team• Minimum of 3 years consulting experience (Data Loss Prevention, Endpoint Security or Cloud Security focus preferred)• Preferred experience with Windows Server + web infrastructure (IIS, MS SQL)• Preferred experience with Linux infrastructure• Preferred background with Microsoft or Symantec DLP• Must be able to clearly write and explain concepts in documentation and deliverables• Demonstrated leadership, organizational, and communication skills• Experience defining, implementing, and maintaining consulting best practices• Dedication to client service with a confident, comfortable in-person and virtual presence• Demonstrated organizational skills with rigorous attention to detail• Self-motivated with ability to manage and follow up on multiple tasks simultaneouslyWhy ProofpointProtecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint!If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option.Base Pay RangesSF Bay Area, New York City Metro AreaBase Pay Range 105,420.00 - 165,660.00 USDCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and AlaskaBase Pay Range 88,340.00 - 138,820.00 USDAll other cities and states excluding those listed aboveBase Pay Range 79,170.00 - 124,410.00 USD