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Property Administrator - Retail

WHO WE ARE

:
JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are place makers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post’s Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

Our corporate headquarters in Bethesda, Md. was designed to embrace new, modern ways of working in an office – with a variety of indoor and outdoor workspaces made for both privacy or collaboration and easy access to public transportation and all that Bethesda’s vibrant downtown has to offer.

POSITION SUMMARY

:
Provide administrative support to the property management and engineering teams and prompt, courteous, and high-level customer service to the tenants, visitors, and contractors. Comply with the operational policies and procedures established by JBG SMITH.

WHAT YOU'LL DO

:
  • Serve as the administrative face of the department for the company “Administrative Support Group”; attend quarterly admin meetings etc.
  • Manage the Tenant Assignment Package process (when a retail tenant wants to “assign” their lease)
  • Follow up with tenants on sales reporting and AR
  • Coordinate billing with utility companies
  • Coordinate/manage with vendors as needed
  • Managing the quarterly property inspection process
  • Act as the initial point of contact for visitors and contractors.
  • Answer calls, help resolve problems, and deliver messages to the appropriate person(s).
  • Produce contracts for services at the complex.
  • Manage invoicing process
  • Maintain up-to-date tenant building guides and Tenant Contact Lists.
  • Maintain and update tracking sheets (utility, invoices, service contractors, and COI).
  • Help management research and assemble information and data for various reports.
  • Complete special projects with the flexibility to cover additional properties as needs change.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

:
  • High School diploma or equivalent and 2+ years’ office experience, preferably in property management or customer service.
  • Advanced Microsoft Word, Outlook, and Excel skills.
  • Ability to learn internal accounting and other software packages.
  • Typing - 40+ WPM
  • Top-notch organizational skills.
  • Excellent analytical skills, including the ability to accurately collect, interpret, and evaluate detailed data.
  • Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.
  • Strong problem-solving skills coupled with the ability to work independently and multitask.
  • Self-starter with the ability to work independently.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to draft correspondence from verbal guidance and notes.
  • Strong proofreading skills.
  • Flexible, versatile, and able to adapt to rapidly changing priorities.
  • Sound judgment and initiative to properly address and resolve issues.
  • Punctual and available to work 8 a.m. to 5:00 p.m., M-F, for on-time and consistent front desk coverage.
  • Ability to pass a government background check may be required.
  • Bachelor’s degree preferred.

Physical Requirements and Work Environment


The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.


While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk and occasionally required to stand, stoop, kneel, crouch, or crawl, and lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.


The noise level in the work environment is usually moderate.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


JBG SMITH is committed to hiring and
retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
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CEO of JBG SMITH
JBG SMITH CEO photo
W. Matthew Kelly
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Our mission is to own and operate a high-quality portfolio of Metro-served, urban-infill office, multifamily, and retail assets concentrated in the Washington region—and to grow the portfolio through value-added development and acquisitions. We a...

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DATE POSTED
June 10, 2023

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