Property Assistant

We’re looking for a Property Assistant to assist in directing and coordinating activities of both an on-site management office and multiple shopping centers. Assist in effectively implementing procedures; cost controls and policies; maintain good tenant and client/owner relations; assist property management team in maintaining records and efficiently running the day to day operations of a retail portfolio.

Responsibilities:

• Answer management phones and assist with tenant needs.
• Maintain inventory of office supplies and property staff directory.
• Respond to inquiries by providing routine information and or taking and delivering messages.
• Receive and distribute and review all Tenant service requests, track service requests in Workspace, and alert personnel of any problems or unresolved service requests.
• Maintain current records for Tenant certificates of insurance and required maintenance agreements.
• Responsible for completing regular property inspections at the direction of the Property Manager and issuing property related service requests, tracking, and assigning the service requests to invoices as they are processed for payment
• Monitor outside vendors for compliance with service agreements and certificate of insurance requirements.
• Assist with preparing and administering service agreements.
• Maintain record keeping and filing systems; classifies, sorts and files correspondence for tenant files and other documents.
• Assist in the coordination of special events held on properties.

Desired Competency, Experience and Skills:

• Must have minimum high school education. Associates, B.A. or B.S. college degree preferred
• Minimum of 2 years previous customer service experience. Commercial property management experience preferred.
• Experience with MRI, Workspace and Yardi software preferred.
• Previous experience in real estate accounting and familiarity with monthly accounting cycle, including an understanding of A/P, A/R, commercial leases preferred.
• Possess professional demeanor and excellent interpersonal skills.
• Access to reliable transportation and maintain a valid driver's license.
• Computer literate and proficient on MS Word, Excel, PowerPoint,
• Excellent communication skills, both verbal and written
• Ability to work independently