IT Support Specialist

Skills

• Expertise in cloud-first solutions
• Strong knowledge of macOS, Windows, iOS
• Proficiency in troubleshooting hardware and software
• Excellent communication skills
• Ability to work independently

Responsibilities

• Provide expert-level technical support for end-user workstations and mobile devices
• Assist with employee onboarding and offboarding
• Maintain computer systems, including updates and backups
• Manage technology life cycle processes
• Document support processes and solutions
• Conduct training sessions for end users

Benefits