Client Account Executive - job 3 of 3

The Client Account Executive (CAE) works with the Account Director to manage assigned projects for our digital and direct mail business. He/she coordinates the full cycle of program management – from initiation and planning to execution and final wrap reporting - and ensures that quality work is delivered in a timely, cost-effective manner.  Under the guidance of the Account Director, the CAE is expected to lead all aspects of a key piece of business.

Responsibilities:

• Ensures agency compliance to client strategies
• Works well with agency resources and teams – Account, Strategy & Planning, Creative & Production - to develop strategic, creative and effective programs
• Collaborates with Creative and Production departments on all aspects of client’s business from concept to execution
• Ability to analyze/synthesize business data
• Ensures the delivery of timely ongoing and final program reports
• Contributes to positive team morale, trouble shooting and creative solution solving
• Actively participates in brainstorming and idea generation sessions

Client Services:

• Demonstrates a thorough understanding and a passion for their client’s industry/business
• Acts as the main client contact for all program elements
• Utilizes excellent client-servicing skills to build strong client relationships and deliver all elements of program elements with excellence
• Establishes himself/herself as a trusted strategic business partner to the client

Financial Management:

• Works with internal teams to ensure programs are delivered on time and on budget
• Stays heavily involved in budget tracking and program additions
• Oversees budget reconciliation process
• Provides clear, accurate, on time financial forecasting and reporting

Desired Skills & Experience:

• 2-3 years consumer marketing and digital agency experience
• Strong marketing and business acumen; understands the agency and client’s business
• Exceptional multi-tasking and project management skills
• Excellent written and verbal communication
• Knowledge and understanding of automotive industry
• Proven leadership in client and internal meetings
• A self-starter with an entrepreneurial spirit
• Stays abreast of pop-culture trends, advances in technology and marketing innovations
• Outlook, Excel and PowerPoint fluency

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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