Senior Business Systems Analyst

Important: This is a hybrid role working at least 2 days per week in the Irving, TX office.

How You’ll Make an Impact

Epsilon is seeking a Senior Business Systems Analyst who will contribute to, produce, and manage client deliverables relative to our multi-channel marketing engagements for Automotive, serving as a liaison between client staff and internal Epsilon technical delivery teams.

• Work together win together: This role reports to the Director, Business Systems Analysis.  
• Innovate with purpose: Your role is to work to understand the business needs and translate those into workable solutions, ensuring accurate and timely delivery and participating in all phases of the systems development life cycle.

What You’ll Achieve

• Impact: You will act as a subject matter expert (SME) in multiple business systems analysis disciplines (marketing, reporting, operations, data, interactive, QA, or digital). You will support and coordinate the marketing campaign, reporting and database processes, and associated tasks such as requirements, functional specification, and other client documentation
• Career Growth: If successful, the Senior Business Systems Analyst may gain exposure to other clients where you can make the most impact. Also, you may have an opportunity to level up to a lead or manager role helping to mentor more junior BSAs and hone your leadership skills.

Who You Are

• What you’ll bring with you:
  • Can analyze complex business problems to be solved with automated systems
  • Able to assess a situation, receive input from stakeholders, and select a course of action
  • Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., project requirements, requested changes, and testing results)
  • Able to create and update specs/documents, and assess completeness of requirements information received
  • Able to properly interpret customer marketing needs, and translate them into understandable written requirements
  • Able to demonstrate a strong technical platitude, and understand both business and technical language and ideas
  • Can schedule and lead team status meetings and send follow-up notes with action items accordingly
  • Can monitor overall project progress and delivery quality
  • Able to mentor and train less experienced peers
  • Strong written and verbal communication skills required
  • Initiative – Ability to assemble, analyze, and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the business, its marketing objectives, and internal project teams.​​​​
  • Problem-Solving – Ability to support and coordinate System Integration Testing (SIT), User Acceptance Testing, and associated activities such as test plans, test cases, and test execution.
  • Collaboration – Effective working with local, remote, and global team members.
  • Organization – Ability to manage and prioritize project work streams with input from the client and internal client services teams. Be able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones.
• Why you might stand out from other talent:
  • Bachelor's degree, preferably in Information Technology (IT), Computer Science (CS), or a related discipline, and at least 3 years of relevant work experience
  • 3-5+ years of related experience
  • Solid understanding of Relational Database Management Systems
  • Strong in SQL and able to navigate a client database solution to support data analysis and testing
  • Working knowledge of marketing concepts and end-to-end marketing execution
  • Experience with, and understanding of, all phases of the SDLC
  • Has worked with technical staff to design and implement technical solutions
  • Has supported Change Management and Issue Management
  • Experience working with scrum teams in an agile environment preferred

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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