Senior Manager, Partner Operations

How You’ll Make an Impact

Join Epsilon, a leader in Data & Technology Solutions at the center of Publicis Groupe, as our Senior Manager of Partner Operations. You'll drive significant impact by optimizing partnerships, providing strategic insights, and collaborating with cross-functional teams in a fast-paced, innovative environment. With your extensive experience in partnership operations and strong analytical skills, you'll play a crucial role in our success.

• Work together win together: the Senior Manager of Partner Operations will report to the Senior Vice President of Tech & Data Channels and Alliances. You'll be a key player in fostering collaboration across diverse teams and partners to drive meaningful growth and success. By overseeing partnership operations, you will create and manage efforts across forecasting, demand generation, pipeline development and performance metrics to achieve shared goals. Your ability to build strong relationships and work seamlessly with cross-functional teams will ensure that our collective efforts lead to mutual victories and long-term success.
• Innovate with purpose: as the Senior Manager of Partner Operations, you'll be at the forefront of this mission. By managing and optimizing our Tech & Data partnerships, you'll drive strategic projects that generate ongoing value and align with our goals. Your ability to provide thought leadership, deliver partnership enablement, sales enablement and go to market programs across our partnership portfolio will ensure that our partnerships are purposeful and impactful. Join us in creating meaningful advancements in the marketing partnership ecosystem.

What You’ll Achieve

• Provide strategic insights and high-impact business analysis to drive our partnership initiatives forward.
• Manage partner operations across forecasting, pipeline management, demand generation, and quarterly business reviews (QBRs).
• Deliver effective analytics and data-driven insights on partner performance, benchmarks, and KPIs.
• Implement comprehensive partner enablement programs, including onboarding, training, certification, partner portal management, and communications.
• Work with the partnership team to develop and manage go-to-market programs and processes.
• Ensure that partnerships generate ongoing value and align with Epsilon’s strategic goals.
• Successfully execute high-impact strategic projects that drive growth and efficiency.
• Provide actionable insights that inform decision-making and optimize partner performance.
• Develop and implement effective partner enablement programs that enhance partner capabilities and engagement.
• Cultivate strong relationships with cross-functional teams and drive collaborative efforts to achieve shared objectives.

Who You Are

What you’ll bring with you:

• 7+ years of industry experience in partnership management, including 5 years in partnership operations.
• Strong understanding of partner ecosystem strategy, operations, management, planning, and analysis in the marketing technology and tech sectors.
• Demonstrated success in managing complex alliances and partnerships.
• Exceptional ability to manage multiple projects simultaneously and adapt to shifting priorities.
• Proficiency with CRM systems (e.g., Salesforce.com) and advanced modeling skills with Excel / Google Sheets.
• Excellent communication and interpersonal skills, capable of effectively conveying ideas to diverse audiences.
• Strong analytical skills with the ability to distill complex problems and recommend actionable solutions.
• Experience working in a global, remote-first environment with an appreciation for cultural nuances.

Why you might stand out from other talent:

• Ability to provide thought leadership and drive strategic projects that align with organizational goals.
•  Expertise in delivering data-driven insights that optimize partner performance and inform strategic decisions.
• Proven ability to cultivate relationships and collaborate effectively with cross-functional teams.
• Capability to thrive in fast-paced environments and manage shifting priorities with ease.

Salary Range: $145,000.00 - $165,000.00

The application deadline for this job posting is 10/29/2024.

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 

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