Senior Marketing Account Coordinator - job 1 of 2

How You’ll Make an Impact

Epsilon CRM Agency is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.

• Work together win together: Senior Account Executives are responsible for leading the day-to-day administration and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution.  Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
• Innovate with purpose: The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
  • In this role you will:
    • Be part of a new team built to support CRM marketing for a variety of clients in different industries
    • Develop best practices, help with process improvements, and identify ways to increase efficiency

What You’ll Achieve

• Maintain up-to-date knowledge of all projects and oversee all campaign channels (direct mail, email, digital, SMS, etc.) with timelines and reports.
• Initiate campaigns and conduct kick-off meetings with sales and delivery teams using clear project request forms.
• Develop project briefs with input from Client Relationship Managers; manage changes and approvals to ensure alignment.
• Prepare clear communications and accurately capture, verify, and organize project documentation.
• Collaborate across departments to build partnerships and assist with financial tracking and monthly reconciliations.
• Support Post-Program Evaluations and ensure timely client request responses.
• Keep projects on track, alerting supervisors to potential issues, and communicate reports to the internal team as needed.
• Interact with all departments and senior management while adhering to confidentiality, security, safety, and professional conduct policies.

Who You Are

• What you’ll bring with you:
  • 3-5 Years relevant work experience
  • Campaign/project management experience in an agency environment
  • Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
  • Exceptional in Microsoft Excel (advanced skills strongly preferred)
  • Excellent in Microsoft Office (Outlook, Word, Power Point)
  • Proficient in PDF Editing tool (Adobe Acrobat preferred)
• Why you might stand out from other talent:
  • Bachelor’s Degree
  • Experience working with Direct Mail or Print collateral, strongly preferred
  • Excellent interpersonal, written and verbal communication skills
  • Salesforce CRM experience, a plus
  • Basecamp knowledge, a plus
  • Workfront knowledge, a plus

Epsilon at Our CORE  

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.  For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Our best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, retail media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC.    

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:  

• Act with integrity. We are transparent and have the courage to do the right thing. 
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. 
• Innovate with purpose. We shape the market with big ideas that drive big outcomes. 
• Respect all voices. We embrace differences and foster a culture of connection and belonging. 
• Empower with accountability. We trust each other to own and deliver on common goals. 

Because You Matter 

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first.  Our benefits encompass a wide range of offerings, including but not limited to the following:  

• Time to Recharge: Flexible time off (FTO), 14 paid holidays 
• Time to Recover: Paid sick time  
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance  
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling  

Epsilon benefits are subject to eligibility requirements and other terms.  

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

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