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Lead Solutions Consultant (remote in Ireland)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s  Business Engagement team and lead the existing Solutions team in our expansion in the EMEA and DACH region. This is a hands-on leadership position, with the opportunity to coach and mentor an existing team, while also leading enterprise implementations and  delivering key sales engineering tasks. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to Day Responsibilities: 

  • Manage a team of Solutions Consultants in the EMEA region, ensuring their success and aiding in their growth and professional development.

  • Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond.

  • Be a key member in the Munich office, building a strong relationship between our sales team and solutions consultant team.

  • Collaborate with Account Executives to understand prospects and deliver best in class pitches.

  • Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables.

  • Lead scoping exercises with our clients and write scope of works for all new business. Manage team time entry and monitor services margins in line with company goals.

  • Manage escalations and be the professional services expert in the EMEA region.

  • Provide guidance relating to platform configuration and process improvement.

  • Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product.

  • Work proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge.

  • Hands-on creation and delivery of requests for proposal, proofs of concept, and pilots, in conjunction with the engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow. 

  • Travel to clients and prospects within the EMEA region and globally to deliver sales presentations and guide implementations.

  • Help us grow the EMEA solutions consultant team in line with customer and revenue growth!

About you 

  • Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform

  • Previous experience supporting sales either through product sales engineering or services sales engineering at a a SaaS company is preferred

  • People leadership experience in a growing startup is a plus

  • Possess technical understanding in the following areas: BPM, Analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech 

  • Proven track record of success in leading customers through software implementation and solutions configuration projects

  • Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is highly desirable 

  • Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

  • Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment 

  • 7-10+  years of work experience in technical solutions

  • Bachelor’s in computer science, engineering, information systems or equivalent

  • Fluent in German and English languages, both written and verbal

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

  • Ideally have industry and market knowledge of ESG and sustainability

  • The company will pay with salary, equity, and benefits

  • You’ll get to work on problems that are hard and important

  • You get to work on a solution that helps the planet and helps us all

  • You’ll be joining an extraordinary team at the beginning of an extraordinary journey

  • Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

  • Integrity

  • Intellect

  • Respect for all our stakeholders

  • Passion for excellence

  • Constructive candor

Join us and become a driver for positive change!

Pulsora is the all-in-one platform for enterprise sustainability management, helping companies collect, report, and improve their ESG and sustainability performance.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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What You Should Know About Lead Solutions Consultant (remote in Ireland), Pulsora, Inc.

Are you ready to lead the way in sustainability? Pulsora, a groundbreaking Silicon Valley startup founded in 2021, is on a mission to empower enterprises to navigate their environmental, social, and governance (ESG) responsibilities. We’re looking for a Lead Solutions Consultant to join our dynamic Business Engagement team and take charge of our Solutions team in the fast-growing EMEA and DACH regions. In this hands-on leadership role, you'll manage a passionate group of Solutions Consultants, coach them to success, and lead complex enterprise implementations. Your insights will be invaluable in shaping our product roadmap alongside our expert engineering team, all while creating strong relationships between our sales and solutions teams in our Munich office. You’ll work closely with our customers to tailor productivity-enhancing solutions, oversee scoping exercises, and ensure the success of our professional services. Your technical expertise and background in SaaS solutions will be crucial as you analyze and improve processes, while your bilingual skills in German and English open doors to new opportunities. At Pulsora, you’ll thrive in a culture that values integrity, intellect, and a passion for excellence, while actively contributing to a solution that makes a real difference for our planet. If you’re someone who thrives in a startup environment and thrives on juggling diverse projects, we want you on our team. Join Pulsora and help us drive positive change for future generations!

Frequently Asked Questions (FAQs) for Lead Solutions Consultant (remote in Ireland) Role at Pulsora, Inc.
What are the main responsibilities of a Lead Solutions Consultant at Pulsora?

As a Lead Solutions Consultant at Pulsora, you'll manage a team of Solutions Consultants, lead complex enterprise implementations, and collaborate closely with the sales team. Your role involves analyzing customer needs, scoping projects, and delivering tailored solutions to maximize productivity. You'll also provide guidance on platform configuration and work to improve processes within the EMEA region.

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What qualifications do I need to apply for the Lead Solutions Consultant position at Pulsora?

To apply for the Lead Solutions Consultant position at Pulsora, candidates should ideally have 7-10+ years of experience in technical solutions or consulting, especially within SaaS environments. A bachelor's degree in computer science, engineering, or related fields is preferred, alongside fluency in both German and English to accommodate our diverse clientele.

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How does the Lead Solutions Consultant role contribute to Pulsora's mission?

The Lead Solutions Consultant plays a pivotal role at Pulsora by ensuring our clients are successfully implementing our Enterprise Sustainability Platform. Your efforts help businesses manage and improve their ESG impact, which aligns perfectly with Pulsora’s mission to create a more sustainable future.

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What makes Pulsora a unique workplace for a Lead Solutions Consultant?

Pulsora is a unique environment for a Lead Solutions Consultant because of its commitment to sustainability and positive change. As an early member of our team, you’ll have the chance to make a significant impact while collaborating with a dedicated team and leading innovative solutions in various industries.

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What kind of work culture can I expect as a Lead Solutions Consultant at Pulsora?

At Pulsora, you can expect a work culture that values integrity, respect, and passion for excellence. We promote a hybrid-friendly environment where collaboration and constructive feedback are encouraged, allowing you to thrive as you lead your team and work with clients.

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What are the opportunities for career growth as a Lead Solutions Consultant at Pulsora?

As a Lead Solutions Consultant at Pulsora, you’ll have numerous opportunities for career growth, from mentoring team members to influencing our product direction. You'll gain exposure to various customer engagements and be part of a rapidly expanding startup, which opens the path for advancement and new challenges.

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Can I work remotely as a Lead Solutions Consultant at Pulsora?

Yes! The Lead Solutions Consultant position at Pulsora is remote-friendly, allowing you to work from Ireland while occasionally visiting our Munich office to strengthen team relationships and collaborate effectively with colleagues.

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Common Interview Questions for Lead Solutions Consultant (remote in Ireland)
What experience do you have in leading complex enterprise implementations?

In preparing to answer this question, focus on specific projects where you led software implementations. Discuss the challenges you faced, how you resolved them, and the outcomes. Highlight your technical expertise and your collaborative efforts with cross-functional teams to ensure the project’s success.

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How do you approach mentoring and coaching your team?

For this question, share your mentoring philosophy. Discuss how you identify your team’s strengths and areas for growth. Provide examples of successful coaching experiences, emphasizing the importance of open communication and tailored development plans to help your team succeed.

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Describe your experience with SaaS platforms, particularly in an ESG context.

When answering, give details about your past roles involving SaaS platforms and any ESG projects you’ve worked on. Explain how you contributed to sustainability goals and any technical challenges you faced, making sure to underline how this experience benefits Pulsora's initiative.

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What strategies do you use to handle client escalations effectively?

To effectively answer this question, outline your approach to handling escalations, such as active listening, remaining calm, and focusing on solutions. Share a specific example of a past escalation you managed, highlighting your communication skills and outcome.

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How do you ensure successful collaboration between the sales and solutions teams?

In your response, discuss the importance of regular communication and shared goals. Share an example where you successfully facilitated collaboration, emphasizing techniques like joint planning sessions and feedback loops between those teams to ensure alignment and success.

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What methods do you use to analyze customer needs for tailored solutions?

When addressing this question, elaborate on methods such as conducting needs assessments, utilizing customer feedback, and leveraging data analytics. Provide examples of how these methods led to actionable solutions that enhanced client satisfaction and productivity.

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Can you explain your understanding of BPM and analytics tools?

Here, discuss your familiarity with Business Process Management (BPM) and analytics tools like Apache Superset. Provide examples of how you’ve used these tools in previous roles to streamline processes and facilitate data-driven decision-making.

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How do you stay updated on industry trends, particularly in sustainability?

Your answer should include resources you follow, such as industry blogs, webinars, and conferences. Highlight any memberships in professional organizations focused on sustainability or ESG, and explain how staying informed influences your strategies and guidance for clients.

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Describe a successful project where you led a cross-functional team.

When answering, focus on a specific project where you managed a cross-functional team. Detail your leadership techniques, the diversity of the team, and how you achieved project goals through effective collaboration and leveraging each member's strengths.

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What role do you see technology playing in advancing sustainability initiatives?

Discuss your perspective on how technology can help organizations achieve their sustainability goals. Mention specific technologies or trends, like data analytics or automation, that you believe are crucial in driving change within the ESG framework.

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