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Customer Support Specialist - job 2 of 2

Pure Storage is looking for a Customer Support Specialist to coordinate technical support inquiries and enhance customer experiences with their innovative storage solutions.

Skills

  • Problem-solving skills
  • Excellent communication skills
  • Strong organizational skills

Responsibilities

  • Coordinate all inbound Technical Support inquiries
  • Route calls to support engineers
  • Follow-up with customers on trouble tickets
  • Update customers about status of open tickets

Education

  • High school diploma or equivalent

Benefits

  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
To read the complete job description, please click on the ‘Apply’ button

Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pu...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 8, 2024

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