Job details

Customer Support Specialist - job 2 of 2

Pure Storage is looking for a Customer Support Specialist to coordinate technical support inquiries and enhance customer experiences with their innovative storage solutions.

Skills

Problem-solving skills
Excellent communication skills
Strong organizational skills

Responsibilities

Coordinate all inbound Technical Support inquiries
Route calls to support engineers
Follow-up with customers on trouble tickets
Update customers about status of open tickets

Education

High school diploma or equivalent

Benefits

Flexible time off
Wellness resources
Company-sponsored team events

To read the complete job description, please click on the ‘Apply’ button

By Pure Storage

Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pu...

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Information Technology Support Services

TEAM SIZE